Airline delays
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Sunwing expects to be ‘close to normal’ operations by this weekendSunwing expects to be back to ``close to normal operations'' by this weekend after a cybersecurity breach that grounded travellers and delayed flights to and from sun destinations.ConsumerApr 21
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Changes to air passengers’ rights are now in effect. Here’s what you should knowThe second phase of air passenger protections from the Federal government are now in effect in Canada -- just in time for holiday travel.WorldDec 15, 2019
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Sunwing flight from Toronto to Cancun delayed by over 13 hoursThe company said flight WG535 was scheduled to depart Toronto at 10:15 a.m., but didn't leave until 11:40 p.m.ConsumerMay 18, 2019
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WestJet resolves ‘technical difficulties’ for check-ins, websiteWestJet and some major U.S. airlines are dealing with operations issues and in some cases long lines and delays due to technical problems.CanadaApr 29, 2019
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Teen stranded overnight at Calgary airport after ‘series of unfortunate events’The family of a teenager who had to spend the night alone at the Calgary International Airport is still in disbelief.ConsumerMar 27, 2019
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Airlines could have to pay cash for delays, re-book on competitors under new rules – but not yetA sweeping set of proposed new rules won't be in place for the winter travel season but could be by next summer.CanadaDec 17, 2018
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Air Transat ordered to pay expenses for passengers stuck on Ottawa tarmac for hoursA federal agency is ordering Air Transat to cover out-of-pocket expenses for passengers caught in an hours-long tarmac delay this summer as part of a ruling that places the blame for the fiasco solely on the airline.CanadaNov 30, 2017
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Air Transat takes aim at Ottawa’s proposed passenger bill of rights after tarmac delaysJean-Francois Lemay made the comment in a response last week to the Canadian Transportation Agency about an incident July 31 in which two Air Transat planes sat for hours on an Ottawa tarmac.ConsumerAug 9, 2017
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Stuck on the tarmac for hours? Rules and tips for airline passengersPatience wanes. Babies cry. Bladders fill. Connections are missed. Frustration grows. What causes a delay on the tarmac and what can travellers do?CanadaJan 6, 2016
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