Air Miles expiry

• B.C. woman almost loses more than 21,000 Air Miles after account inactivity

  Back in July, the Grand Forks resident says she discovered she had lost all her Air Miles, valued at over $2,100.

  Consumer

  Sep 17, 2018
  
• Revamped Air Miles rewards a big win for consumer rights after troubled year: expert

  Following a firestorm over its now cancelled expiration policy, Air Miles has announced "enhancements" to its loyalty program.

  Canada

  Mar 14, 2017
  
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• Air Miles collectors who used up points they thought would expire are now outraged

  One collector shared her disgust at wasting points she thought were expiring on a musical instrument, saying she would have used her 5,000 points on a trip instead.

  Consumer

  Dec 2, 2016
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• Air Miles cancels controversial expiry policy

  Air Miles is cancelling an unpopular expiry policy that was set to start at the end of this month.

  Canada

  Dec 1, 2016
• Most reward plans have expiry policies: Here’s what you need to know

  Air Miles isn't the only reward program that has an expiry policy. Here's a look at the terms and conditions of some popular loyalty programs in Canada.

  Canada

  Nov 23, 2016
• Air Miles target of proposed class action after expiry date changes

  A statement of claim filed with the Court of Queen's Bench this week alleges LoyaltyOne Co. made unfair and unilateral changes to the program's terms and conditions.

  Consumer

  Sep 16, 2016
• Mounting frustration as Air Miles expiry deadline looms

  The clock is ticking to redeem your Air Miles points as a new expiry policy begins at the end of the year.

  Consumer

  Aug 3, 2016