Air Canada Refunds

• COVID-19: Air Canada wants dismissal of $26M fine from U.S. over unpaid refunds

  Air Canada is seeking the dismissal of the U.S. Department of Transportation's US$25.5-million fine over the airline's alleged failure to provide prompt refunds.

  Economy

  Jul 2, 2021
  
• U.S. seeks $25.5M from Air Canada over slow refunds amid COVID-19

  The U.S. department said that since March 2020 it has received complaints from more than 6,000 consumers.

  Money

  Jun 15, 2021
  
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• Air Canada’s $10M bonuses ‘unacceptable’ while laying off staff, Trudeau says

  Air Canada defended the bonuses to shareholders as warranted given the executives' handling of the COVID-19 pandemic, which saw the airline refuse most customer refunds for months.

  Canada

  Jun 2, 2021
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• Smaller airlines call on feds for financial support after Air Canada relief deal

  Canada is facing industry calls to extend financial aid to smaller airlines, after offering a C$5.9 billion life-line to Air Canada.

  Canada

  Apr 15, 2021
• Ottawa’s financial relief deal for Air Canada: what it means for customers

  Among the conditions in the deal are guaranteed refunds for flights cancelled due to the COVID-19 pandemic, along with the restoration of regional routes that were suspended.

  Canada

  Apr 12, 2021
• Feds announce $5.9B aid package to Air Canada to help customer refunds, jobs

  The agreement promises that any Air Canada customers who want a refund over "pandemic-related cancelations" will be able to get one.

  Canada

  Apr 12, 2021
• Frustrated customers continue to demand refunds from airlines

  Canadian airlines continue to get hit with requests for refunds -- not travel vouchers -- in light of cancelled flights.

  Canada

  Jan 5, 2021
• Air Canada has more refund complaints in U.S. than any other foreign airline

  Air Canada has more customer complaints about refunds to the U.S. Department of Transportation than any non-U.S. airline.

  Canada

  Jun 29, 2020