Air Canada Compensation

• Air Canada says it gave ‘erroneous’ response on delays compensation

  The airline, which had faced questions over messages reportedly sent to passengers saying they would not be entitled to compensation, says its earlier response was 'erroneous.'

  Canada

  Jun 9, 2023
  
• Air Canada rejects passenger compensation claims, citing staff shortages and safety

  In a Dec. 29 memo, Air Canada instructed employees to classify flight cancellations caused by staff shortages as a ``safety'' problem, excluding travellers from compensation.

  Consumer

  Aug 7, 2022
  
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• Air Canada says top executives returning COVID-19 bonuses after ‘public disappointment’

  In a statement, the company confirmed that its executive vice-presidents and president and CEO volunteered to return their bonuses and share appreciation units.

  Canada

  Jun 6, 2021