Canada Revenue Agency

• Using drop boxes to file taxes? The CRA is getting rid of them soon

  The agency says there are 45 of these boxes still operating across the country where Canadians can drop off tax returns, payments and other documents.

  Canada

  Mar 19
  
• Tax filing season is here. What you need to know to get the most money back

  Tax filing season has officially kicked off and some Canadians will be able to get money back from the government, but starting early and being aware of changes is important.

  Canada

  Feb 24
  
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• CRA says it’s owed more than $10B in COVID benefit payments

  The CRA says that as of Nov. 30, it had disbursed $83.5 billion in COVID benefits to Canadians, including $45.3 billion for the Canada Emergency Response Benefit

  Canada

  Dec 31, 2025
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• Mailing in your taxes? CRA says changes are coming amid push to digital

  The CRA says it's making changes that could impact some tax filers who want to continue using paper forms and documents as it looks to shift towards a fully digital service model.

  Canada

  Dec 12, 2025
• CRA says it’ll hire 1,700 call centre staff ahead of busy tax season

  Melanie Serjak, CRA assistant commissioner, told reporters Wednesday the agency is aiming to reach a total of about 4,500 agents to handle a "very high forecast" in demand.

  Canada

  Dec 11, 2025
• Canada’s federal income tax brackets are changing in 2026

  Changes could be coming next year for Canadian taxpayers that could see some paying less income tax as the result of a cut to the lowest income bracket.

  Money

  Dec 2, 2025
• CRA says AI will help boost call centre accuracy for taxpayers seeking info

  A senior CRA official told MPs the agency is looking to roll out more 'senior and standardized' training and introduce 'automation' to improve the accuracy of CRA agents' advice.

  Canada

  Oct 28, 2025
• CRA gave accurate tax info to 17% of individual callers: AG report

  Auditor General Karen Hogan's report said most callers waited an average of 31 minutes, with just 18 per cent of calls meeting the CRA service standard of within 15 minutes.

  Canada

  Oct 21, 2025
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• CRA says it’s on track to meet call centre targets by deadline

  The Canada Revenue Agency says it has improved call centre delays and is on track to meet a December targets set by the federal Minister of Finance.

  Canada

  Oct 17, 2025
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• Automatic tax-filing for low-income Canadians coming in 2025 budget: Carney

  The measures will be rolled out in the upcoming federal budget, scheduled to be tabled on November 4, Prime Minister Mark Carney said.

  Canada

  Oct 10, 2025