911

• Brother of Ontario man who died demands 911 call takers get regular hearing tests

  Back in August 2024, Ralph Buerger called 911 in Niagara Region, desperate for emergency medical help, but was unable to speak in a call that lasted for 35 seconds.

  Canada

  May 20
  
• Kingston police and fire change to new 911 operating system

  Kingston police and fire change to new operating system called Next Generation 9-1-1, making it easier for operators to pinpoint callers' locations.

  Tech

  May 12
  
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• Family of Ontario man who died after 911 call blocked from presenting to police board

  For more than a year, Rick Buerger and Christine Stark have been fighting for answers about the death of their brother Ralph in the Fonthill area of Niagara. 

  Canada

  Feb 27
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• Unregistered cellphone makes more than 120 calls to 911 in Guelph

  Anyone who accidentally dials 911 is urged to stay on the line and speak to a communicator to confirm there is no emergency, preventing the unnecessary use of police resources.

  Canada

  Feb 11
• Victoria store owner frustrated with 911 services, says he’s been hung up on

  Peter Quakenbush told Global News that over the past five years, when he has called 911, he has either been hung up on or redirected to the Victoria police non-emergency line.

  Crime

  Jan 6
• Haircut, hornet and luggage woes triggered B.C.’s most unusual 911 calls in 2025

  E-Comm handles 99 per cent of 911 calls in B.C., accounting for about two million calls a year.

  Canada

  Dec 30, 2025
• 2-alarm fire displaces 10, sends 2 to hospital in Calgary’s northeast

  A fire in the 100-block of Taradale Close NE on Saturday resulted in 10 people being displaced and two being sent to hospital in critical but non-life-threatening condition.

  Fire

  Nov 23, 2025
• Police accused of ‘stonewalling’ family of man who died after making 911 call

  The family of an Ontario man who contacted 911 for help but was unable to speak are demanding answers as to why emergency services were not sent to his address the night he died.

  Canada

  Jul 11, 2025
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• Winnipeg Fire Paramedic Service’s new 5-priority dispatch system goes live

  As of 5:30 a.m. Wednesday morning, call takers for the Winnipeg Fire Paramedic Service (WFPS) have moved from a two- to five-priority dispatch system.

  Consumer

  Apr 23, 2025
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• New 911 service that would allow texting, video delayed 2 years: CRTC

  The CRTC had set Tuesday as the date for transitioning to next-generation 911, but the telecom regulator now says it has moved that deadline to March 2027.

  Canada

  Mar 3, 2025