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Consumer Matters: Supreme Court decision puts some airline passengers’ cases up in the airSome B.C. passengers who were planning to take airlines to small claims court have been told their cases are on hold. As Consumer Matters reporter Anne Drewa explains, a recent Supreme Court of Canada decision which upheld Air Passenger Protection Regulations may affect the BC Civil Resolution Tribunal’s jurisdiction over these types of claims.Global News Hour at 6 BCOct 17
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Consumer Matters: B.C. senior who fell victim to failed banking fraud scam wants her money backA B.C. senior is sharing her story after falling for a banking scam where she lost thousands of dollars. Her family is wondering why the bank didn’t do more to protect her at the time of the fraud. Consumer Matters reporter Anne Drewa has the story.Global News Hour at 6 BCJan 2
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Focus BC: Gig economy workers legislation coming, building out ShaughnessyThe province will be formally tabling legislation providing protections for gig economy workers. In the Friday, Nov. 17, 2023, edition of Focus BC, Richard Zussman speaks with Labour Minister Harry Bains about what these protections will mean for consumers. Plus, Vancouver city councillor Christine Boyle discusses her motion calling for more density and affordability in...BC1Nov 17, 2023
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B.C. farmers’ solidarity movement maintains momentum into the new yearWith another large car rally planned from Surrey to the Indian consulate in downtown Vancouver on New Year’s Day Mo Dhaliwal of the Poetic Justice Foundation talks about the about the growing farmers’ solidarity movement in B.C. and whether a partial accord reached in India signals some hope the world’s largest protest will come to...Global News Morning BCJan 1, 2021
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Consumer Matters: B.C. Auditor General surveys public sector on fraud risksMore than half of all public sector organizations in B.C. are not doing enough to protect against fraud and potentially significant losses – according to a new report from the province’s auditor general. Consumer Matters reporter Anne Drewa has more on the troubling findings.Global News Hour at 6 BCNov 3, 2021
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Consumer Matters: Getting help to get your air travel refundGlobal’s Consumer Matters reporter Anne Drewa on B.C. consumer protection laws that can help air travellers get their refunds for flights cancelled because of the pandemic.Global News Hour at 6 BCApr 27, 2021
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Coronavirus outbreak: Consumer Protection BC received over 800 complaints of medical supply price gouging, reselling, official saysWhen explaining how British Columbia residents can report cases of price gouging or reselling of medical supplies during the COVID-19 pandemic, public safety minister Mike Farnworth said that Consumer Protection BC had already received over 800 complaints, which they will be investigating.CanadaApr 19, 2020
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New calls for ‘lemon laws’ in CanadaA B.C. woman’s ordeal with her new car has her calling for ‘lemon laws’ to protect consumers in Canada. Anne Drewa reports.ConsumerJan 13, 2020
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Real estate board president endorses pre-listing home inspection serviceIn a video posted online, the president of the Real Estate Board of Greater Vancouver appears to endorse a pre-listing home inspection service offered by home inspector David Asselin, who he says helps sellers complete purchases faster. The video is part of a larger Global News investigation into complaints over Asselin’s conduct, which now subject...Jul 12, 2019
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Sights and sounds of downtown Vancouver rally to support Indian farmersA rally in solidarity with Punjabi farmers protesting agricultural reform in India hit the streets on Wednesday. It began as a car rally in Surrey before the convoy of cars made their way to the Indian consulate in downtown Vancouver. Organizers of today’s solidarity rally say many B.C. residents have deep ties and connections to...CanadaDec 2, 2020
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Women suffer greater burden from strokes than men: reportA new reports says women suffer a greater burden from strokes than men, but because of gaps in the health care system, women need to be advocates for themselves. Tanya Beja reports. Today’s Global News Hour at 6 Health Matters is brought to you by Pharmasave.Global News Hour at 6 BCJun 5, 2018
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Province announces changes to modernize B.C. taxi industryMinister Peter Fassbender announces the changes coming to B.C.’s taxi industry to allow current companies to remain competitive and protect consumers using ride-sharing companies.TechMar 7, 2017
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Consumer Matters: Help for air travelers fighting for refundsIf you’re still struggling to get a refund from an airline that cancelled your flight, B.C. has consumer protection laws that might help you get your money back. With more on who qualifies and the steps you need to take, let’s bring in Consumer Matters reporter Anne Drewa.Global News Hour at 6 BCFeb 3, 2022
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Consumer Matters: Battle for price protectionOngoing supply chain issues continue to impact vehicle inventory on car lots and the delays are not stopping consumers from getting in line and ordering their dream vehicles. But is there price protection if you place an order and the price increases while you wait? Consumer Matters reporter Anne Drewa has one B.C. couple’s cautionary...Global News Hour at 6 BCSep 12, 2022
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Consumer Matters: Red-hot real estate market sparks calls for more government protectionPractices like ‘blind bidding’ and no-subject offers in B.C.’s red-hot real estate market are sparking calls for more government protection for home buyers. Global’s Consumer Matters reporter Anne Drewa has the details.Global News Hour at 6 BCJun 2, 2021
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Consumer Matters: Homeowners seek better home renovation protectionsWhen it comes to home renovations, contractors in B.C. are not required to be licensed and homeowners have few protections when things go wrong. Consumer Matters reporter Anne Drewa has more on the calls for change.Global News Hour at 6 BCFeb 28, 2023
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Truckers upset over soaring cost of fuel hold rolling protestA protest against B.C.’s soaring gas prices rolling through the Lower Mainland Monday morning. The group says they need consumers to understand the impact of soaring fuel prices. Not only are drivers getting hit at the pump — protesters say unless truckers get some relief — British Columbians will be paying the price every time...Global News at Noon BCMar 14, 2022
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‘There’s a lot more to do on the affordability front and we intend to do it’: ClarkAt a press conference on protecting consumers in the B.C. real estate market, Premier Christy Clark promised more announcements on housing affordability will soon be made.PoliticsJun 29, 2016
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Who’s inspecting the home inspectors – governing body releases report.Consumer Protection BC examined 40 home inspection contracts and found that half-exposed home buyers to huge risks that jeopardized their investment. Consumer Matters reporter Anne Drewa explains.Sep 25, 2019
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Consumer Matters: Calls for stronger home reno protectionsSpring is a popular time to for home renovations, but it can also be a risky venture. Here in B.C., when projects go wrong with a bad renovator, homeowners have few consumer protections– with the exception of going to court. But B.C.’s housing critic is calling for change. Here’s Consumer Matters reporter Anne Drewa with...Global News Hour at 6 BCApr 6, 2023