Advertisement

Empire remains silent as IT problems still impacting Sobeys, other stores

Click to play video: 'Empire remains silent about IT problems that impacted Sobeys, other stores'
Empire remains silent about IT problems that impacted Sobeys, other stores
WATCH: A recent IT outage at the parent company for Sobeys, Lawtons and Foodland has started to raise eyebrows across Canada about what exactly happened. While the Nova Scotia-based company has been radio silent, cyber security experts say it may have been a cyber attack. Zack Power reports – Nov 9, 2022

Empire Co. Ltd. remains tight-lipped about computer system issues that are still impeding customers seeking prescriptions at some pharmacies it operates.

The Nova Scotia-based company issued a brief statement Monday confirming that an “IT systems issue” affecting certain pharmacies has caused “technical difficulties” in filling prescriptions.

Click to play video: 'Some Sobeys, Safeway customers concerned over possible cyber attack'
Some Sobeys, Safeway customers concerned over possible cyber attack

Issues at Empire-operated pharmacies, including Sobeys pharmacies, Safeway, and Lawtons Drugs, were first reported over the weekend, and some locations in Halifax Tuesday have signs posted warning customers of the ongoing technical problem.

Story continues below advertisement

Empire did not respond to questions about the cause of the IT problem and has not said when it expects it to be resolved.

The latest health and medical news emailed to you every Sunday.

Anne Genge, the CEO of Alexio, an Ontario-based cybersecurity company that specializes in health care, said the situation is reminiscent of the cyberattack that targeted Newfoundland and Labrador’s health system last year.

Genge says the scale of Empire’s system outage and the lack of public communication from the company lead her to believe that a cyberattack may be behind the technical problems.

Click to play video: 'New study shows students think educational institutions lack cyber security safeguards'
New study shows students think educational institutions lack cyber security safeguards

Sponsored content

AdChoices