Bell says some users hit with smartphone glitch that turned their clocks back

Click to play video: 'Glitch turns some Bell users’ smartphone clocks back ahead of Daylight Savings'
Glitch turns some Bell users’ smartphone clocks back ahead of Daylight Savings
WATCH: Some Canadians with a Bell phone had their clocks automatically rolled back an hour on Monday, Nov. 1, – Nov 1, 2021

Canadians with a Bell phone woke up to a surprise and likely a little late thanks to a clock error from the company, according to the telecom giant.

According to reports, some users had their clocks automatically roll back an hour to reflect Daylight Savings which takes place on Nov. 7.

The company sent out a tweet acknowledging the error.

“Some clients may have experienced an incorrect time change on their phone this morning. Our teams are investigating the situation in order to resolve the issue as quickly as possible. We apologize for the inconvenience,” they wrote in a tweet.

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Bell said the issue is now resolved and users who are not getting the correct time will either need to restart their phone, go on airplane mode or go in their settings and adjust their time zone accordingly.

Some users had a moment of brevity with the incidental time change.



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Global News has reached out to Bell Canada for comment on the error and how it occurred.


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