Rogers outage affecting Winnipeg police calls, but 911 still working

Winnipeg police say a nationwide outage for Rogers and Fido cell service is affecting their network, but 911 is still working.

That said, those who call 911 are asked to stay on the line until they reach someone to talk to.

Winnipeg Police constable Rob Carver told 680 CJOB 911 operators don’t have immediate access to your full name and location.

“We’re asking people to just stay on the line, don’t hang up because we’ll lose everything. Stay on the line so you can talk to an operator and then we’ll be able to assist you in your emergency.”

More on Canada More videos

• First Nation demands more info on Bell AI data centre near Regina: ‘We have to live here’
• Catholic, Anglican bishops urge Albertans to consider referendum’s impact on vulnerable
• 2nd potential AI data centre worries Saint John residents: ‘We have questions’
• U.S. officials allow liquor deliveries to resume to isolated New Brunswick island

• Debris found from missing Canadian air ambulance
• Big Valley Jamboree announces 2027 headliners
• Edmonton Valley Zoo hosting first ever Beloved Animals Ofrenda
• Civic Matters: Chatting with Mayor Andrew Knack

Get daily National news

Get daily Canada news delivered to your inbox so you'll never miss the day's top stories.

Sign up for daily National newsletter Get Started

By providing your email address, you have read and agree to Global News' Terms and Conditions and Privacy Policy.

The outage reports are largely stemming from Ontario, but it’s also impacting provinces from B.C  to Prince Edward Island.

Rogers apologized for the service interruptions, saying its team is “quickly working to restore services as soon as possible.”

There is no word on when service will be restored.

—With files from Katie Dangerfield