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Guelph police warn of fraudsters ‘spoofing’ their phone number

Guelph police are warning of a phone scam.
Guelph police are warning of a phone scam. AP Photo/Carolyn Kaster, File

Guelph police say their number has been popping up on the call display of phones lately but it’s not actually them calling.

Instead, it’s a fraudster who police warn is using their 519-824-1212 phone number and claiming to be conducting an investigation.

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“Such calls are placed with technology which easily allows the caller to ‘spoof’ a legitimate phone number so that the number appears on the recipient’s call display,” police said.

An officer with the service even received a call, police added.

The caller will usually claim to be a person of authority and ask for personal information such as a social insurance number or banking information, police said.

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“Anyone receiving such a call should hang up without providing any information,” police said.

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The service noted that if an officer did call, it would come up as “unknown caller” on the call display.

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Guelph police recommend letting unexpected calls or unknown phone numbers go to voicemail. People who do answer and hear a recorded message should hang up without pressing any numbers.

Phone numbers can also be registered with Canada’s Do Not Call list to reduce telemarketing calls.

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