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Consumer SOS: Water Dispenser Recall

5:12:37 PM

CSA International in cooperation with Greenway

Home Products of Guelph, Ontario, Canada, and of Northwood, Ohio U.S.A.,

announces a voluntary recall of approximately 45,373 countertop water

dispensers in Canada and an estimated 43,598 units in the U.S. that have the

built-in hot water feature. The affected models were produced with a

different, uncertified plastic base with openings contrary to the originals

listed in the CSA Certification report. The new constructions have not been

certified to the applicable standard by CSA International. This uncertified

construction may lead to molten metal dripping on the surface beneath the

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units posing a potential smoke/fire hazard as well as a risk of electrical

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shock.

There have been no reports of injury. Two incidents of fire have been

reported in Canada while no incidents have been reported to date in the USA.

This voluntary recall affects only the countertop water dispenser models

GWD2630W, PWD2635W, VWD2636W, VWD2636BLK and VWD2636RED manufactured from

June 2006 through November 2007 with the first four digits of the serial

numbers starting with 0606 through 0711. Model numbers followed by a “-1” or

“-2” and/or provided with a solid baseplate are not affected by the recall.

The affected models bear a cCSAus certification mark with the file number

218326. The date of manufacture and serial number is located on the side of

the countertop dispenser.

These countertop water dispensers were sold in 2007 in Canada primarily

through Walmart Canada and Canadian Tire Corporation, and in the United States

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primarily by Walmart U.S.A., and Brandsmart at an approximate retail price of

$69 – $79.

Owners of the subject countertop water dispensers are advised to stop

using them immediately and are to contact Greenway Home Products at

www.greenwayhp.com or via telephone at 1-866-279-0088 between 9:00 a.m. and

4:00 p.m. EST, Monday through Friday for a free replacement baseplate.

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