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Ontario government moving more services online, changing procurement process

The Ontario government to move more services online. Nick Westoll / File / Global News

TORONTO – Ontario will move more government services online, redesign the way it makes bulk purchases, and sell-off office space and land as part of its efforts to rein in a multibillion-dollar provincial deficit, the province’s treasury board president said Wednesday.

Peter Bethlenfalvy unveiled the “Smart Initiative” strategy during a speech in downtown Toronto, stressing that the province – with a $10.3 billion deficit projected this year – must become fiscally sustainable.

“For decades the process and procedures of government have been operating largely unchanged and unchallenged,” he said. “As businesses have modernized, updated and innovated, the business of government has lagged behind.”

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The government said its first goal will be to “enhance” the top 10 services offers by ServiceOntario online to make them easier to use. No details on those enhancements were immediately available.

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Last spring, ServiceOntario listed licence plate sticker purchases, driver’s licence renewals and health card renewal among the top services it provides.

Bethlenfalvy said currently only 30 per cent of ServiceOntarios’ business is completed online and making the change will save people time and the government money.

“Every transaction online means one less person in line,” he said, but offered no timeline for when the changes would be implemented.

The government will also redesign its procurement process to better leverage its bulk buying power, estimating the move could save a billion dollars a year.

“From pacemakers to bandages, to computers and IT hardware, a modern and fully integrated procurement system will help drive savings,” Bethlenfalvy said.

He said the government is also looking at its existing land holdings and office space to see if it can reduce its footprint in some buildings or sell some others.

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