October 17, 2018 7:23 pm
Updated: October 17, 2018 10:42 pm

Cable internet service restored after customers reported outages across Ontario

Many cable internet users across Ontario reported problems getting online through their home internet.

Adrian Wyld / File / The Canadian Press
A A

Internet providers say service has been restored after many customers across Ontario reported outages.

“This evening some customers that use third-party internet providers may have experienced a disruption in their services,” a Rogers Communications spokesperson told Global News in a statement late Wednesday evening.

“All services are back up and running now, and we sincerely apologize for any inconvenience.”

Story continues below

READ MORE: More Bell Canada disruptions leave Toronto customers off the hook

The announcement comes hours after TekSavvy said there were issues affecting customers throughout the province due to a problem with the Rogers network. Start.ca said the outage affected its network too.

The companies later published updates saying service was restored.

READ MORE: Cut cable disrupts phone, internet service in Drayton Valley and Hinton

Customers tweeted at the Rogers customer service account on Twitter, @RogersHelps, to complain about outages in areas such as Toronto, Ottawa, Mississauga and Guelph.

Rogers representatives responded to several customers on social media and said there wasn’t an Ontario-wide outage.

— With files from Kerri Breen

© 2018 Global News, a division of Corus Entertainment Inc.

Report an error

Comments

Want to discuss? Please read our Commenting Policy first.