Left alone for hours, missed meals, unnoticed medical emergencies, and days sat in their own feces — those are some of the claims families of patients at Lions Prairie Manor personal care home are making as the province puts conditions on the Portage la Prairie retirement facility.
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The care home has had its ability to accept new residents suspended after the province investigated cases of mistreatment.
“The facility will not be able to receive new clients until they undertake some staff training and other measures to ensure that all residents are able to receive a high quality of care,” Manitoba Health Minister Cameron Friesen said.
Lions Prairie Manor was placed under investigation in December 2017 after 21 complaints from patients and their family members were registered.
While none of the incidents were deemed abusive, 12 cases were found to involve mistreatment of elderly residents.
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The province hopes affected residents and their families can eventually turn the page.
“I hope that today’s news will provide some comfort for those families,” Friesen said. “We know there is trust necessary to rebuild. We want to rebuild that trust.”
The facility will need to comply with the conditions within the next 100 days and will have to do regular check-ins for an extended period of time.
“In the next two years, on a regular basis, they will have to check in to make sure there’s been no deterioration of that level of care or commitment to training and communication,” Friesen said.
WATCH: Global’s Timm Bruch explains the situation at Lions Prairie Manor
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