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Calgary auto dealership shifts gears and caters to the female car buyer

Click to play video: 'Calgary dealership shifts gears by hiring female staff to cater to female customers'
Calgary dealership shifts gears by hiring female staff to cater to female customers
WATCH: Global's Tomasia DaSilva tours a Calgary car dealership that is helping drive change in what's usually a male-dominated business – Apr 13, 2018

Editor’s note: This article has been updated to clarify Precision believes it employs the only female auto service technician at a dealership in Calgary.

A Calgary auto dealership is helping to drive change in a traditionally male-dominated industry.

Precision Hyundai has been busy hiring female employees–not only in reception areas, but in every area of its operations.

Sales adviser Paige Phillips is one of those hires. She says it makes sense to have women selling to women.

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“Women often do feel a little intimidated,” she said. “I don’t know if it’s valid or not–it’s just past experience.”

Phillips says it’s all about communication and building relationships, adding women can better understand another woman’s specific needs.

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Dealership owner Andrew Robinson agreed some female customers can feel uncomfortable with a male sales adviser.

“The car salesman…there’s still a stigma out there, whether it’s earned or not.”

Precision also employs what it believes to be the only female auto service technician at a dealership in Calgary, although there are several female auto technicians in the city.

Veronique Kamke comes from a family of mechanics and has been around vehicles her entire life.

She considers herself one of the guys, but with a female touch.

“Sometimes you feel you’re being ripped off, which is what I hear from a lot of females,” she said. “I do like to explain what I’m selling and what for.”

Precision Hyundai says it’s good for business to have more women involved.

Women’s wages have been steadily going up and they have more spending power than ever, making many of the money decisions for the entire family.

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