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Canadian mall tackles counterfeit, pirated good sales after U.S. report

Click to play video: 'Management at Markham’s Pacific Mall launch internal investigation into counterfeit sales'
Management at Markham’s Pacific Mall launch internal investigation into counterfeit sales
A spokesperson for the mall says it has launched an internal investigation after a U.S. report claimed it was among the world's most notorious sources of counterfeit products. Private investigators have also been brought in to conduct internal audits. Marianne Dimain reports – Feb 21, 2018

TORONTO – A Toronto-area mall’s management says they’re taking measures to stop imitation goods from being sold there after a U.S. government report claimed it was among the world’s most notorious sources of such products.

Markham, Ont.-based Pacific Mall management says in a statement that they are deeply disturbed and disappointed by a recent report suggesting its vendors sell imitation goods.

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In January, the U.S. Office of the Trade Representative named the predominantly Chinese-Canadian shopping centre in its annual review of so-called “notorious markets” that included 18 brick-and-mortar locations and 25 online retailers.

The mall’s preliminary steps to tackle the illegal activity include issuing written advisories and warnings to store owners and tenants partaking in such activities.

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Pacific Mall says it is also partnering with manufacturers to assist in identifying imitation products and commissioning a private investigator to conduct internal audits and monitor for imitation goods.

It also launched a website where shoppers can report suspected imitation goods at reportimitationgoods.com.

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