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Skiers and snowboarders spent hours trapped on a chairlift at resort near Agassiz

WATCH: We're learning more about a power surge that left 120 skiers and boarders dangling for hours in the cold near Agassiz. Paul Johnson has the details – Jan 1, 2018

More than 100 people were trapped on the chairlift at Sasquatch Mountain Resort following a power outage just after 9 a.m. Sunday.

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Operations Director Randy Murphy said it’s not clear whether the power surge was the reason for the lift going down at the resort north of Agassiz.

WATCH: Skiers stuck on chairlift

“We are currently investigating the damage from the surge, the lift will not be operating until we get those results,” he said.

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Murphy said crews retrieved all the trapped skiers and snowboarders manually by a rope evacuation which took about three hours.

“There’s no injuries, no issues, everyone is safe and sound, everybody is happy now,” he said. “Our patrol did a wonderful job communicating with everyone on the chairs, letting them know what’s going on, letting them know they are being taken care of.”

WATCH: Ice storm leaves thousands without power in Fraser Valley

The resort has been struggling with electrical outages over the past few days because of winter conditions.

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In a post on Facebook, the resort said ice built up on minor buttons and that Mother Nature is to thank for the Sasquatch Chair going down.

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