All Shaw internet and phone services were restored by 4 p.m. MT on Thursday after an outage, the communications company said in a statement.
Service went down at 1:27 p.m. MT, “as a result of a software failure during a routine upgrade to (the) network.”
The email you need for the day's
top news stories from Canada and around the world.
Get daily National news
Get the day's top news, political, economic, and current affairs headlines, delivered to your inbox once a day.
By providing your email address, you have read and agree to Global News' Terms and Conditions and Privacy Policy.
The service interruption affected “significant number” of home and business customers across Western Canada.
“We sincerely apologize to our customers for this inconvenience,” the statement read.
The cause of the outage is still under investigation.
More on Calgary
- Calgarians band together to help Jasper residents seeking refuge from wildfire
- Calgary event organizers keep close eye on wildfire smoke conditions
- Jasper wildfire: Before-and-after photos show destruction of town
- 30% of Jasper structures destroyed by wildfire, critical infrastructure saved: Parks Canada
Comments