Montreal family in limbo after fighting with city officials over bed bug infestation

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WATCH ABOVE: A Little Burgundy family said they are fed up after being told they'd have to wait weeks before exterminators would take care of the bed bugs in their social housing apartment. Global's Billy Shields reports.

Kamila Lewandowska said she’s fed up after trying for a month to get city officials to take care of the bed bug problem in her social housing apartment.

READ MORE: Montreal family’s social housing apartment to be sprayed again for bed bugs

“They don’t care,” she told Global News.

“They think we’re animals.”

Lewandowska said an exterminator came to her unit in Little Burgundy’s Habitations Quesnel-Coursol Wednesday, but wouldn’t spray the cabinets because there were clothes inside.

According to Ingrid Dirickx, spokesperson for the Office Municipal d’Habitation de Montréal (OMHM), the municipal agency that deals with social housing, there is a process that must be respected.

READ MORE: Finding bed bugs in Montreal has gone to the dogs

While she said she couldn’t comment on individual cases, Dirickx said tenants need to prepare their units for the exterminator.

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According to the OMHM, there are 23,000 social housing units in Montreal; the organization had more than 5,000 reports of bed bugs last year.

Lewandowska said she’s hoping for a transfer if the problem can’t be resolved.

“I would like to actually see them do their job properly and not just say that they will,” she said.

“It is time to do something about it. We’ve been asking for too long.”

READ MORE: Bed bug infestation plagues Montreal family living in social housing complex

The family is now threatening to sue the Montreal social housing board.