Okanagan Regional Library issues fraud alert

KELOWNA — If you get a call from someone claiming to be a collection agency worker for the Okanagan Regional Library (ORL), beware.

That’s the message from library staff after they learned that a scammer has been making calls to collect overdue library fees.

Get daily National news

Get daily Canada news delivered to your inbox so you'll never miss the day's top stories.

Sign up for daily National newsletter Get Started

By providing your email address, you have read and agree to Global News' Terms and Conditions and Privacy Policy.

“The ORL only uses a collection agency in the event that a member has over $50 in fines due over 90 days, and always follows up with a written account outlining the fees and methods of payment,” said Marla O’Brien with the library.

Share this on X Click to share quote on X: "The ORL only uses a collection agency in the event that a member has over $50 in fines due over 90 days, and always follows up with a written account outlining the fees and methods of payment," said Marla O'Brien with the library.

O’Brien says members are never asked to pay fines over the phone.

She advises against giving out any personal information over the phone during a suspicious phone call and to follow up with a local library branch.