TORONTO – Apple is facing legal action over the amount of memory required by its latest mobile operating system iOS 8, after many users had trouble installing the update due to its size.
A class action suit filed in U.S. District Court in San Francisco this week claims Apple misled users about the size of the update.
iOS 8 requires at least 5.7GB of free space in order to be installed on most iPhone and iPad models. Previous iOS updates have only required about 1GB of free space.
READ MORE: iOS 8 update might be too big for your iPhone or iPad
Users with 8GB or 16GB devices had problems as the update took up a large chunk of their devices’ storage.
The lawsuit, which names two Miami-based plaintiffs, seeks relief for users with these smaller devices.
“iOS 8 uses an unexpectedly large percentage of the storage capacity on 8GB and 16GB iPhones, iPads and iPods,” the lawsuit alleges.
The suit claims Apple failed to tell its users that as much as 23 per cent of the devices’ advertised storage capacity would be used by the operating system.
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The storage issue sparked a fury of tweets from angry Apple users who said they were forced to delete pictures, videos and other precious files from their devices in order to make space for the update.
READ MORE: Top 5 new features coming to your iPhone with iOS 8
“I just literally had to delete every single thing off of my phone for iOS 8,” tweeted one user.
“Deleted every app and photo to get enough room to download iOS 8 and apparently I still don’t have enough room,” said another.
But some users did find a workaround. Instead of installing the operating system directly on the device using Wi-Fi, users have the option to wait to connect the device to a computer and use iTunes to download and install the new software. This method still requires some free space, but not nearly as much.
The lawsuit is seeking millions of dollars in damages.
The allegations have not been proven in court and Apple has yet to respond or comment on the lawsuit.
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