Greyhound service cuts promise headaches for Brantford commuters

MISSISSAUGA – Changes to bus service by Greyhound in Brantford is causing headaches for many commuters.

Brantford resident Martin Sigsworth takes a city of Brantford bus every morning to the Greyhound station in Brantford.  He boards the Greyhound at 6:30 am, then travels to  McMaster University, where he then boards a GO bus to Mimico station in Toronto.

The whole trip takes over 2 hours and 15 minutes.

“And then I do it again in reverse at night,” Sigsworth said.  “We wanted to be a one car family.”

But last week Sigsworth`s regular bus driver told him there was changes coming to Greyhound service in the area. The official announcement was made Wednesday.  The changes will take effect September 2 – one week after a pamphlet was distributed at the Brantford Greyhound station by staff.

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Greyhound will be cutting service from Brantford to Hamilton, Toronto to Hamilton and Toronto to Brantford.

Is your part of the province underserved by transit? Or has your commute been affected by cuts to transit? E-mail us at 

Wayde Nei also takes the Greyhound Bus and says the late notice is part of the frustration.

“They cancelled the 6:30 a.m. and replaced it with a 4:45 am, which is extremely early,”  he said, adding he doesn’t start work until 8:30 a.m.

Greyhound spokesperson Linesha Gipson said in an email the reduction in service is “due to lower customer volume.”

“[The company has] seen a significant decline in customer volume within the last few years on these routes.  The low ridership numbers do not make the schedules feasible to maintain.”

But Nie, a frequent rider, said there are some rides during the day “when people have had to stand in the aisles, or be refused.”

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