As Thomas the Tank Engine said, “Sometimes, things don’t go as planned, and that’s OK.”
The “really useful engine’s” visit to Calgary’s Heritage Park — originally planned for May 3 and 4— has been rescheduled to June 7 and 8.
In a statement, Heritage Park said “an unforeseen mechanical issue affecting the train’s availability” affected its ability to “safely deliver the full experience our guests expect and deserve.”
The park also noted its dedication to using “historically accurate, steam-era locomotives,” adding that these engines sometimes require more care than their modern counterparts.
Heritage Park said ticketholders will be contacted by Ticketweb at the email address they provided, and that tickets will be automatically rescheduled for the same time and weekend day they originally booked.
This means the purchased tickets are still valid, but those scheduled to attend May 3 will be rescheduled to attend on June 7, and those with tickets for May 4 will be rescheduled to June 8.
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Guests will also be given the option of transferring their tickets to May 10 or 11, based on availability, or they can request a full refund.
Anyone who wants to arrange a transfer or refund is being asked to contact Ticketweb at 866-468-7630 or by email.
More info on Thomas’ upcoming visit is available on the Heritage Park website and Facebook page.
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