Anne Drewa
Consumer Reporter
Anne Drewa is a graduate of the University of British Columbia (UBC) and British Columbia Institute of Technology (BCIT).
She is a recipient of two national RTNDA (Radio Television Digital News Association) award scholarships. Anne also is the recipient of a Jack Webster Award for 2010 Best News Reporting of the Year, which was for team coverage of the “Boulder Mountain Avalanche.”
Anne left B.C. to pursue her journalism career and worked in Red Deer, Alta., before spending the next five years in Halifax at ATV (CTV). There, she was awarded a silver medal for “Best New Journalist” from the Atlantic Journalism Awards. In addition to reporting, she also anchored the early morning news. Anne was also the host of CTV’s Good Morning Canada, the network’s weekend national breakfast show.
Anne’s most memorable moments were reporting on Hurricane Juan and covering 9/11, when many of the planes were diverted to Halifax International airport and the city looked after thousands of stranded passengers.
But Anne missed her native West Coast and returned five years later, where she is enjoying being back home on the North Shore and working for Global BC, the station she grew up watching.
Anne is the consumer reporter for Global News Hour at 6.
When she is not reporting, Anne can be found on the ski slopes or running. This is no surprise, since she was a competitive track and field athlete for years and ran for UBC’s varsity team at the national level. She also loves travelling and testing her patience at golf.
Video Archives
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Consumer Matters: Vancouver tree removal trouble
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Consumer Matters: Advice on growing third-party marketplace trend
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Buyer questions B.C.’s new rules on Provincial Sales Tax for used vehicles
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Consumer Matters: Online child car seat shopping
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Consumer Matters: Efforts to ‘go green’ frustrating for some consumers
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Consumer Matters: B.C. woman fined for parking in a lot she never visited
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How air passenger rights changes will impact travellers
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Consumer Matters: BC Hydro heat pump rebates not eligible for all homeowners
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Consumer Matters: Calls for stronger home reno protections
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Consumer Matters: Warning about tax refund scams
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Consumer Matters: Former Vancouver mayor’s campaign owes thousands for rented furniture says business
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Consumer Matters: MP tables bill to close passenger protection loophole
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Consumer Matters: Car buyers facing dealer markups
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Consumer Matters: Feds commit $75.9M to process airline passenger complaints
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Consumer Matters: Changes to watch for during 2022 tax season
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Consumer Matters: Homeowners seek better home renovation protections
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Consumer Matters: How Canada’s increase on alcohol tax impact consumers and sellers
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Consumer Matters: Homeowners say they’ve lost thousands after contractor leaves renovation projects unfinished
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Consumer Matters: How to spot and avoid tax scams
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Consumer Matters: Pricey pothole problems and insurance policies
Author Archives
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B.C. driver discovers surprising detail when paying PST on used vehicle in private saleIn B.C., purchasers of a vehicle in a private sale must pay 12 per cent PST at the time of registration, which is calculated two ways.ConsumerMay 25
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B.C. resident out of pocket hundreds of dollars after applying for Canada Greener Homes GrantA Nelson, B.C. resident who lives in a townhouse wanted to invest in a heat pump for its cooling system, especially during the summer months.ConsumerMay 4
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B.C. woman fined for parking in a lot she never visitedPrecise ParkLink has an “F” rating with the Better Business Bureau. The BBB states on its website the rating is based on the company’s failure to respond to 116 complaints.ConsumerMay 2
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BC Hydro heat pump rebate not eligible for condos, frustrated owner findsBC Hydro spokesperson Mora Scott says energy consumption in apartments and condos is significantly lower than single-family homes.ConsumerApr 13
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Former Vancouver mayor Kennedy Stewart’s campaign fails to pay bill to small business ownerLast summer, Malito says he delivered rental furniture which included desks, chairs, and folding tables to Kennedy Stewart’s Vancouver campaign headquarters.ConsumerMar 22
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How protected are B.C. homeowners when home renovation projects go sideways?Consumer Protection BC – the province’s regulator told Consumer Matters the laws that its responsible for are pretty narrow in scope in terms of when it can intervene.ConsumerFeb 28
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B.C. homeowners say they’ve lost thousands of dollars after local contractor leaves renovation projects unfinishedOne homeowner said his home has been left unfinished for months after hiring Knotty Boys Construction to do a major home renovation.ConsumerFeb 16
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Sophisticated Canada Revenue Agency scams circulating ahead of tax seasonThe Canadian Anti-Fraud Centre says reported phishing email scams claiming to be from the CRA almost doubled between 2021 and 2022ConsumerFeb 9
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Air Canada customer finally receives luggage after AirTag tracks international journey"So frustrating knowing exactly where my bag was and that probably added to a lot of the angst I felt over that 45-day period,” Paul Kliffer told Consumer Matters.ConsumerJan 19
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Used vehicle prices are dropping. Why you might want to hold off on your purchaseIf you are in the market for a used vehicle, some auto industry experts are advising you to wait until later in the year to make your purchase.ConsumerJan 17
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Air Canada customer battles airline after AirTag tracks missing bag stuck over 8,000 km awayAfter hearing numerous reports of airlines losing luggage, the couple invested in an Apple AirTag - a wireless tracking device that can attach to several items, including bags.ConsumerJan 11
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‘The process puts the burden on the Canadian consumer’: Why passengers continue to battle the airlinesSome airline passenger advocates suggest taking the airlines to small claims court, while others would like to see more action taken by the Federal Transport Minister.ConsumerJan 5
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Air passenger rights, forced financing and more: Top Consumer Matters stories of 2022Consumer Matters has been hard at work in 2022 fighting for British Columbians' rights and holding businesses and officials to account.ConsumerDec 28, 2022
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‘Greed has taken over’: Why forced financing has some consumers driving away from buying a vehicleAfter waiting months to find an electric vehicle, Vancouver residents Dan West and Bryan Balmer thought the search was finally over.ConsumerNov 21, 2022
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Plaintiff in proposed class action against Formula E organizers gets surprise refundThe Lower Mainland resident received a full refund of $420 but says she never received an explanation for the deposit or exactly who issued the refund.ConsumerNov 10, 2022
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Why shoppers can expect deep discounts this holiday seasonUnlike last year when holiday shopping was undermined by supply-chain issues, Consumer Matters has learned that this year the retail landscape is more favorable.ConsumerNov 7, 2022
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Air Canada passenger’s bag arrives destroyed. A nightmare followedPresident of the Air Passenger Rights advocacy group Gabor Lukacs said Wolk’s case is a clear violation of the law and passengers need to stand their ground.ConsumerOct 3, 2022
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How a B.C. business owner lost over $12,000 despite having bank check authenticity of bank draftThe Surrey tire shop owner said last month, a customer reached out to him by phone about purchasing two sets of gravel truck tires worth thousands of dollars.ConsumerSep 28, 2022
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B.C. couple puts deposit on electric truck only to learn it would be $10,700 more when it arrivesThis past August, Jason Bean said his Ford dealer informed him the 2022 Ford F-150 Lightning couldn't be delivered and he would be bumped to the 2023 model.ConsumerSep 12, 2022
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B.C. taxpayer makes CERB repayment and battles to receive income tax refundThe Delta resident says she reached out to the CRA immediately after seeing her income tax report who then directed her to Employment and Social Development Canada.ConsumerSep 7, 2022
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Own a home? Here’s how to tackle soaring interest rates, monthly mortgage paymentsFor Canadians on a fixed rate and up for mortgage renewal, increase interest rates could mean serious sticker shock with higher monthly payments.ConsumerSep 1, 2022
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Google apologizes to B.C. business owner after maps error sends customers to wrong locationGerry O’Neil, who runs a horse-drawn carriage tour service, said the map service was sending would-be customers to the wrong side of Stanley park for about a year.ConsumerJun 13, 2022
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B.C. couple unexpectedly locked out of Amazon Photos account after alleged violationThe couple stored thousands of precious family photos in Amazon Photos, which offers a cloud storage platform for Amazon Prime members.ConsumerMay 4, 2022
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Leasing a vehicle? Consider your options before handing back the keysOngoing supply chain issues, the semi-conductor chip shortage and pandemic-related factory shutdowns have contributed to inventory shortages for both new and used vehicles.ConsumerApr 13, 2022
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Non-smoker hit with $400 smoking fee from car rental companyFour days after returning her rental car, Andrea Caplan received an unexpected surprise on her invoice indicating a smoking charge.ConsumerApr 4, 2022