Anne Drewa
Consumer Reporter
Anne Drewa is a graduate of the University of British Columbia (UBC) and British Columbia Institute of Technology (BCIT).
She is the recipient of two national RTNDA (Radio Television Digital News Association) award scholarships. Anne also is the recipient of a Jack Webster Award for 2010 Best News Reporting of the Year, team coverage of “Boulder Mountain Avalanche.”
Anne left B.C. to pursue her journalism career and worked in Red Deer, Alberta, before spending the next five years in Halifax, Nova Scotia at ATV (CTV). There, she was awarded a silver medal for “Best New Journalist” from the Atlantic Journalism Awards. In addition to reporting, she also anchored the early morning news. Anne was also the host of CTV’s Good Morning Canada, the network’s weekend national breakfast show.
Anne’s most memorable moments were reporting in Hurricane Juan and 9/11 when many of the planes were diverted to Halifax International airport and what the city looked after thousands of stranded passengers.
But Anne missed her native West Coast and returned five years later where she is enjoying being back home on the North Shore and working for Global BC, the station she grew up watching.
Anne is the consumer reporter for Global News Hour at 6.
When she is not reporting, Anne can be found on the ski slopes or running. It’s no surprise since she was a competitive track and field athlete for years and ran for UBC’s varsity team at the national level. She also loves to travel and testing her patience at golf.
Video Archives
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Consumer Matters: Living with condo noise
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Consumer Matters: Study finds eating local not necessarily more expensive
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Consumer Matters: Uber Eats frustration
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Consumer Matters: New federal airfare refund rules come into effect
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Consumer Matters: How to save money by price matching
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Consumer Matters: Google Maps navigation app frustration
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Consumer Matters: Digital tools to bring financial relief
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B.C. Court of Appeal rules travel credits are not gift cards
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Consumer Matters: FortisBC rebate battle
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Consumer Matters: B.C. couple cut off from Amazon photos
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Consumer Matters: Interest rate hike increases monthly bills
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Consumer Matters: Former Vancouver Canuck comes to rescue of Prince George woman
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Consumer Matters: Fighting ‘shrinkflation’ at the grocery store
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Your vehicle lease is up. What to do now?
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Consumer Matters: Water damage insurance and condo flooding liability
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Consumer Matters: How to spot a fake online review
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B.C. non-smoker hit with smoking fee in car rental nightmare
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B.C. man’s fight for travel credit extension after cancer diagnosis
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Tax tips: Claiming deductions, credits and expenses
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Consumer Matters: Kitimat woman fights to get pandemic travel credits back
Author Archives
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Google apologizes to B.C. business owner after maps error sends customers to wrong locationGerry O’Neil, who runs a horse-drawn carriage tour service, said the map service was sending would-be customers to the wrong side of Stanley park for about a year.ConsumerJun 13
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B.C. couple unexpectedly locked out of Amazon Photos account after alleged violationThe couple stored thousands of precious family photos in Amazon Photos, which offers a cloud storage platform for Amazon Prime members.ConsumerMay 4
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Leasing a vehicle? Consider your options before handing back the keysOngoing supply chain issues, the semi-conductor chip shortage and pandemic-related factory shutdowns have contributed to inventory shortages for both new and used vehicles.ConsumerApr 13
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Non-smoker hit with $400 smoking fee from car rental companyFour days after returning her rental car, Andrea Caplan received an unexpected surprise on her invoice indicating a smoking charge.ConsumerApr 4
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How a 93-year-old B.C. senior lost $8,900 after falling victim to ‘grandson scam’As of Jan. 1, 2021, the banking industry has adopted a voluntary Code of Conduct for the Delivery of Banking Services to Seniors.ConsumerFeb 9
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WestJet Vacations customer endures long battle getting refund after COVID cancellationPresident and advocate of Air Passenger Rights Gabor Lukacs says a consumer who paid for services the merchant did not deliver is entitled to a refund in the original form.ConsumerFeb 3
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Planning to purchase electric vehicle? Why wait times to buy one will persist in 2022A recent survey for Transport Canada by Dunsky found a majority of dealerships in Canada still have no zero-emission vehicles in stock.ConsumerJan 19
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Hours on hold. No customer support. WestJet passenger voices frustration after itinerary changeConsumer Matters reached out to WestJet about this case and also asked about the litany of customer service complaints directed at the airline.ConsumerDec 6, 2021
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Beware of Amazon impersonators this Black Friday, warns Better Business BureauThe Canadian Anti-Fraud Centre recommends consumers hang up the phone if they receive an unsolicited call, avoid clicking on links sent via email, and not respond to text messages.ConsumerNov 26, 2021
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Guinness taps run dry: Supply chain crisis causes liquor shortages ahead of holiday seasonThe owner of The Irish Heather Shebeen in Vancouver's Gastown neighbourhood has recently fallen victim to the supply chain crisis.ConsumerNov 15, 2021
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Shopping for a deal? What consumers can expect this Black FridayLabour shortages, traffic jams, and pandemic-related factory shutdowns are all contributing to the supply chain nightmare ahead of this holiday season.ConsumerNov 1, 2021
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How to land a cheap flight as travel restrictions relax, and why it pays to be flexibleWhile there are traditionally fewer deals around the holiday season for air travel, travel experts say there are ways to save on your next flight if you’re flexible.ConsumerOct 27, 2021
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Home appliance shortage hit by global supply chain crisis. When can consumers expect relief?Semiconductor chip shortages, labour shortages, pandemic-related factory lockdowns, and logistical challenges are all contributing to the appliance shortage.ConsumerOct 18, 2021
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B.C. man fights $140,000 tax nightmare with CRA after wife’s deathThe retired banker says the CRA claimed he owed over $139,000 in tax. 'I was shocked. I was in finance for 38 years. I dealt with this all the time. It’s a routine transaction.'ConsumerOct 14, 2021
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Canada Post won’t cover destroyed glass artwork for B.C. artist — despite having insuranceA B.C. artist is out hundreds of dollars after a sandblast carving shipped via Canada Post arrived at its destination shattered in pieces.ConsumerOct 11, 2021
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Global supply chain crisis: Why consumers should start holiday shopping nowIKEA Canada says it’s currently experiencing lower availability for its customers in certain product ranges, including kitchens and mattresses.ConsumerSep 27, 2021
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First, it was the semiconductor chip. Could a tire shortage be next?While not nearly as bad as the global semiconductor chip shortage, there’s growing concern that shopping for certain types of tires this winter may prove difficult.ConsumerSep 22, 2021
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Expedia apologizes after B.C. customer forced to pay twice for hotel after online booking errorHe had also purchased the extra trip cancellation insurance through Expedia at the time of checkout but was later informed his policy didn’t cover his situationConsumerAug 17, 2021
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Some B.C. residents feel left behind with app-only access to personal health recordsHealth Gateway is a single place for residents to access their personal health records, including COVID-19 test results. But you need the BC Service Card mobile app to access it.ConsumerAug 12, 2021
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How a B.C. woman got stuck with a $4,000 bill after renting a pickup truckA Squamish woman was recently hit with a $4,424.50 bill after assuming her credit card insurance would cover the vehicle she rented.ConsumerAug 4, 2021
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Why COVID-19 vaccination matters when it comes to travel medical insuranceMany travel insurance policies are starting to offer COVID-19 coverage in the event of a medical emergency.ConsumerJul 26, 2021
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B.C. wildfire insurance and what you need to knowIf you haven’t been evacuated from a wildfire and you live in a wildfire zone, the Insurance Bureau of Canada recommends planning ahead.ConsumerJul 7, 2021
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Shopping for a new vehicle? Why the semiconductor chip shortage is making certain models hard to findAutomakers around the world have been forced to halt or slow production because of a global shortage of the electric circuits that power a variety of vehicle features.ConsumerJun 18, 2021
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Canadian Tire customer wants policy changed after late husband’s loyalty points forfeitedPatrick Sojka founder of Rewards Canada says forfeiting someone’s reward points when they pass away isn’t necessarily industry standard.ConsumerJun 9, 2021
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Is improved consumer protection in B.C.’s housing market on the horizon?In an interview with Consumer Matters, B.C.'s Minister of Finance says when it comes to home buying and making legislative changes the province is addressing a number of issues.ConsumerJun 2, 2021