Anne Drewa
Consumer Reporter
Anne Drewa is a graduate of the University of British Columbia (UBC) and British Columbia Institute of Technology (BCIT).
She is a recipient of two national RTNDA (Radio Television Digital News Association) award scholarships. Anne also is the recipient of a Jack Webster Award for 2010 Best News Reporting of the Year, which was for team coverage of the “Boulder Mountain Avalanche.”
Anne left B.C. to pursue her journalism career and worked in Red Deer, Alta., before spending the next five years in Halifax at ATV (CTV). There, she was awarded a silver medal for “Best New Journalist” from the Atlantic Journalism Awards. In addition to reporting, she also anchored the early morning news. Anne was also the host of CTV’s Good Morning Canada, the network’s weekend national breakfast show.
Anne’s most memorable moments were reporting on Hurricane Juan and covering 9/11, when many of the planes were diverted to Halifax International airport and the city looked after thousands of stranded passengers.
But Anne missed her native West Coast and returned five years later, where she is enjoying being back home on the North Shore and working for Global BC, the station she grew up watching.
Anne is the consumer reporter for Global News Hour at 6.
When she is not reporting, Anne can be found on the ski slopes or running. This is no surprise, since she was a competitive track and field athlete for years and ran for UBC’s varsity team at the national level. She also loves travelling and testing her patience at golf.
Contact Anne Drewa
Video Archives
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Consumer Matters: Taylor Swift tickets vanish from Ticketmaster account
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Consumer Matters: Change at Coquitalm parking lot means many are getting tickets
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Consumer Matters: RBC customers outraged over partial refund after unauthorized withdrawals
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Consumer Matters: Changes to PC Optimum program draw criticism
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Woman says she found hidden cameras in Airbnb
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Consumer Matters: More complaints about frozen PC Optimumpoints
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Consumer Matters: KIA owner frustrated over excessive oil consumption
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Air passenger rights group appeals decision on no airline compensation during strike notice
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Consumer Matters: Used vehicle prices falling
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Consumer Matters: What are jet lag apps and how do they work?
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Consumer Matters: $117K mobile home renovation nightmare
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Consumer Matters: Importance of wildfire insurance
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Consumer Matters: Turo car rental turned nightmare for BC man in Europe
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Consumer Matters: B.C. man trying to use PC Optimum points takes another turn
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Consumer Matters: PC Optimum points frustration continues
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Consumer Matters: PC Optimum points frozen
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Consumer Matters: Pet packing packet warning
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Canada’s first Hello Kitty Café prepares to open in Vancouver
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Consumer Matters: Tips to get the best deals on car rentals this summer
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Consumer Matters: Woman pays twice for a flight to Mexico on Sunwing
Author Archives
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B.C. man wants answers from Ticketmaster after Toronto Taylor Swift tickets vanishJeremy Brady says he’s thankful he reached out to Global News: “Until I talked to Consumer Matters until you guys reached out, absolutely nothing was happening."ConsumerOct 3
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B.C. man receives ticket after parking in free spot“It makes me feel like I got scammed. Like they cheated me. If it's not free parking say it's not free parking,” Dan McGillivray told Consumer Matters.ConsumerSep 16
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RBC customers outraged over partial refund after unauthorized withdrawalsJason and Susan Lyne say money was being withdrawn monthly from a joint RBC account they share with their daughter without their authorization.ConsumerSep 9
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Airbnb guest ‘felt sick’ after she says she found hidden cameraBack in April, Zorina Mellis, who is from British Columbia, says she rented an apartment in Santa Monica through the Airbnb platform for six weeks.ConsumerAug 29
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‘I was horrified’: Kia owner says she was dismissed over oil consumption issue. Now she needs a new engineJill St. Marie says she kept topping up the oil and thought she had a fix until she says her vehicle started losing power uphill.ConsumerAug 8
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PC Optimum member’s account unexpectedly frozen, but he can still earn pointsThe Vancouver resident and father of three says he’s been collecting reward points with the loyalty program since 2018 but now he can no longer redeem any points.ConsumerMay 30
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Sunwing customer promised refund, but refuses to sign ‘release form’Before proceeding with the refund process, Sunwing requested Marie Shields sign a “release form” which included a strict confidentiality clause.ConsumerMay 8
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B.C. woman says no recourse after Facebook account hacked to sell fake Taylor Swift concert tickets"There's no recourse for me. There's nowhere for me to go to fix this problem. So for three months, I've been living with knowing that people are being harmed on my behalf."ConsumerApr 9
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Volkswagen Canada announces airbag fix for recalled Atlas SUVs after almost one year waitIn April 2023, more than 161,000 SUVs in the U.S. and Canada were recalled for select model year 2018 to 2021 Atlas and 2020 Atlas Cross Sport Vehicles.ConsumerMar 28
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Stolen cheques, the disappearance of $32K and its mysterious return for one TD customerThe TD customer says back in November 2023, he made an alarming discovery in his bank account when he realized a $31,870 cheque had been cashed along with a second one for $1270.ConsumerMar 26
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Telus’ plans to disconnect B.C. rural residential landlines on hold – for nowHowever, just before the March 8 deadline, Telus informed residents it wouldn’t be canceling landline phone service - at least for now.ConsumerMar 14
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B.C. homeowner ‘blindsided’ by early shutdown of Canada Greener Homes GrantOwner Ryan Cocking of Ryan Heating and Air Conditioning was helping with the application process and said he heard of others having difficulties with applying for the grant.ConsumerFeb 29
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Canada Revenue Agency warns of relentless scams during tax seasonRecently, the Canadian Anti-Fraud Centre issued a fraud alert stating it’s receiving reports of text messages claiming to be from the Canada Revenue Agency.ConsumerFeb 27
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RBC customer loses $10,000 after falling victim to bank draft fraudBack in early January, the Vancouver resident was selling a $10,000 luxury watch on Facebook Marketplace. He says he's used the social media platform multiple times without issue.ConsumerJan 30
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B.C. man takes on private parking company over unfair ticketBack in December, Eric Findlay visited a fast food restaurant in Vancouver and parked his vehicle at the private lot managed by Diamond Parking.ConsumerJan 10
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After complaints, Transport Canada launching in-depth review of Chevrolet Volt hybridAn American regulator has also received 61 complaints related to the car’s battery energy control module, Consumer Matters' Anne Drewa reports.ConsumerDec 6, 2023
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B.C. Hyundai Plug-In Hybrid owner hit with $15,000 electric battery costIn November 2017, the Kelowna resident purchased a brand new 2018 Hyundai Ioniq Plug-In Hybrid for around $30,000. But he was recently hit with an unexpected cost.ConsumerNov 30, 2023
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B.C. couple’s dream vacation ruined after Air Canada refuses to take bags off flightThe couple says one bag never left Vancouver and the other three arrived at their home 24 days later with tags indicating their luggage had flown to Mongolia without them.ConsumerSep 28, 2023
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Wait times for some EVs still long in Canada. Why it’s the opposite in the U.S.While wait times for electric vehicles in Canada have improved, they can still be well over a year. It's a situation that hasn't developed south of the border in the United States.ConsumerSep 18, 2023
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Rental vehicle inventory improving, but difficult to find dealBarry Choi also says the type of rental vehicle you select can make a big difference. Smaller cars like a sedan, for example, can cost less than an SUV.ConsumerJul 6, 2023
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Air Canada customer promised refund after double charge for airline ticketsAn Air Canada customer who says she was charged twice for a round trip to the Philippines says the airline has now promised to refund her over $5,000.ConsumerJun 29, 2023
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Air Canada customer outraged after charged twice on credit card for airline ticketsBack in May, the Surrey resident booked two round-trip flights to the Philippines for her and her husband. She was also planning on traveling with their dog, Maki.ConsumerJun 15, 2023
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B.C. company warns Instagram users after account hacked for ransomAdwin Lui of Stigan Media produces digital marketing for Dhaliwal’s company and says for nearly two months he reached out to Meta - Instagram's parent company for help.ConsumerJun 12, 2023
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B.C. driver discovers surprising detail when paying PST on used vehicle in private saleIn B.C., purchasers of a vehicle in a private sale must pay 12 per cent PST at the time of registration, which is calculated two ways.ConsumerMay 25, 2023
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B.C. resident out of pocket hundreds of dollars after applying for Canada Greener Homes GrantA Nelson, B.C. resident who lives in a townhouse wanted to invest in a heat pump for its cooling system, especially during the summer months.ConsumerMay 4, 2023