Gabor Lukacs

• Frustrated fliers file thousands of travel-related complaints in past few months

  An air passenger rights advocate advises bypassing the Canadian Transportation Agency when filing a travel related complaint against Canada's airlines.

  Consumer

  Nov 15, 2022
  
• N.B. scout group waiting for WestJet reimbursement months after flight

  'When it’s a non-profit and when it’s coming out of families' pockets, ($3,000 is) actually quite a big chunk of change,' says a Moncton Scoutmaster of unexpected travel costs.

  Canada

  Nov 1, 2022
  
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• Air Canada flight cancellations: How to get refunds, other compensation

  Air Canada's move to cancel nearly 10,000 flights this summer has many passengers frustrated and confused. Here's what you're owed if you were stranded at the gate.

  Consumer

  Jul 4, 2022
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• N.B. family being denied vacation refund from WestJet after COVID cancellation

  "It feels as though they put the whole burden on us."

  Health

  Jun 30, 2021
• Non-essential travel ban could be difficult to implement: advocate

  Quebec Premier François Legault has called for Ottawa to ban non-essential international travel in the name of public health, but it might not be as easy as that.

  Politics

  Jan 20, 2021
• Frustrated customers continue to demand refunds from airlines

  Canadian airlines continue to get hit with requests for refunds -- not travel vouchers -- in light of cancelled flights.

  Canada

  Jan 5, 2021
• Consumer advocates call for airline refunds amid coronavirus pandemic

  ``Passengers still have a fundamental right to a refund, regardless of the reason for the cancellation,'' Gabor Lukacs said.

  Canada

  Dec 8, 2020
• Airline passengers voice frustrations after WestJet cuts services, refunds with vouchers

  "In my mind, the only thing that will satisfy me is a full refund."

  Economy

  Oct 15, 2020
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• This Ontario man was promised a refund — then Sunwing changed its policy

  OJ Sidor was told he would get a full cash refund for his trip cancelled due to COVID-19. But Sunwing says it had to 'adjust' its policy.

  Money

  Jul 18, 2020
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• Air Canada offers refunds to some passengers with cancelled flights

  Air Canada has quietly changed its refund policy to allow some customers whose flights were cancelled due to the COVID-19 pandemic to recoup their cash.

  Consumer

  Jun 26, 2020