Gabor Lukacs
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Frustrated fliers file thousands of travel-related complaints in past few monthsAn air passenger rights advocate advises bypassing the Canadian Transportation Agency when filing a travel related complaint against Canada's airlines.ConsumerNov 15, 2022
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N.B. scout group waiting for WestJet reimbursement months after flight'When it’s a non-profit and when it’s coming out of families' pockets, ($3,000 is) actually quite a big chunk of change,' says a Moncton Scoutmaster of unexpected travel costs.CanadaNov 1, 2022
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Air Canada flight cancellations: How to get refunds, other compensationAir Canada's move to cancel nearly 10,000 flights this summer has many passengers frustrated and confused. Here's what you're owed if you were stranded at the gate.ConsumerJul 4, 2022
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N.B. family being denied vacation refund from WestJet after COVID cancellation"It feels as though they put the whole burden on us."HealthJun 30, 2021
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Non-essential travel ban could be difficult to implement: advocateQuebec Premier François Legault has called for Ottawa to ban non-essential international travel in the name of public health, but it might not be as easy as that.PoliticsJan 20, 2021
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Frustrated customers continue to demand refunds from airlinesCanadian airlines continue to get hit with requests for refunds -- not travel vouchers -- in light of cancelled flights.CanadaJan 5, 2021
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Consumer advocates call for airline refunds amid coronavirus pandemic``Passengers still have a fundamental right to a refund, regardless of the reason for the cancellation,'' Gabor Lukacs said.CanadaDec 8, 2020
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Airline passengers voice frustrations after WestJet cuts services, refunds with vouchers"In my mind, the only thing that will satisfy me is a full refund."EconomyOct 15, 2020
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This Ontario man was promised a refund — then Sunwing changed its policyOJ Sidor was told he would get a full cash refund for his trip cancelled due to COVID-19. But Sunwing says it had to 'adjust' its policy.MoneyJul 18, 2020
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Air Canada offers refunds to some passengers with cancelled flightsAir Canada has quietly changed its refund policy to allow some customers whose flights were cancelled due to the COVID-19 pandemic to recoup their cash.ConsumerJun 26, 2020
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