Apple will replace batteries on iPhone 6S smartphones that unexpectedly shut down

If you have an iPhone 6S smartphone that unexpectedly shuts down, Apple will replace your battery free of charge.

Over the weekend, the company acknowledged user concerns that some iPhone 6S models suffered from a battery issue that caused the device to crash without warning.

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“Apple has determined that a very small number of iPhone 6S devices may unexpectedly shut down. This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015,” Apple said in a statement.

The battery replacement program will be offered to users worldwide. Canadian customers are asked to visit an Apple retail store or an Apple authorized service provider to see if they are eligible for the repair, or contact Apple technical support.

However, it’s important to note, if your iPhone’s screen is cracked, or the body of the phone has physical damage, you may not be eligible for the program.

This particular repair program was launched just days after Apple made a long-awaited announcement to fix the so-called “Touch Disease” issue that has plagued iPhone 6 Plus devices.

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Touch Disease caused affected models to freeze and become unresponsive to touch commands. The issue plagued users for months without comment from Apple, prompting at least four class-action lawsuits to be filed over the issue.

Last week, Apple issued a global repair program to address Touch Disease; however, customers will have to pay for the repair, which costs $189 in Canada.