Long lines continue at Quebec’s auto insurance board centres

Meant to modernize and streamline the system, the Quebec automobile insurance board’s so-called digital transformation has not gone smoothly. Major glitches continue since the new online shift in February, leaving hundreds of drivers stalled in lengthy lines outside many service centres. Global’s Brayden Jagger Haines reports.

• ‘Unbelievably ridiculous’: Long lineups continue to plague auto insurance service centres in Quebec