EPCOR sees unprecedented call volumes as customer look to switch power plans
Videos
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EPCOR sees unprecedented call volumes as customer look to switch power plans
02:00 | March 29, 2023
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Sharp increase in serious and fatal crashes since 2021 in Edmonton, Calgary: AMA
01:57 | July 31, 2026
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Search ends for missing Calgary boy Parker as body found in underground pipes
02:11 | July 30, 2026
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Late AISH, ADAP payments stressing recipients
01:44 | July 29, 2026
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Another storm rips through Edmonton
02:04 | July 26, 2026
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River Watch tours return after seven week hiatus
01:54 | July 25, 2026
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Forever Canadian says books are clean as Danielle Smith questions 3rd-party finances
02:07 | July 24, 2026
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State of agricultural disaster declared in Thorhild, Westlock counties
02:07 | July 23, 2026
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Danielle Smith backs Carney’s approach to U.S. trade talks
02:47 | July 23, 2026
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Alberta distillery welcomes easing of interprovincial alcohol trade barriers
02:02 | July 22, 2026
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Veteran midway insider marks 5 decades of working KDays
02:12 | July 22, 2026
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Poll reveals AI data centre worries as Alberta encourages investment
01:56 | July 21, 2026
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Special Olympics Alberta basketball team gears up for national competition
01:49 | July 18, 2026
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Alberta NDP leader to run in Calgary next provincial election
01:48 | July 17, 2026
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Alberta energy rebates start to arrive, premier teases portal changes
01:55 | July 16, 2026
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Alberta jail program offering support for offenders with FASD hailed a success
02:12 | July 14, 2026
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Agreement reached on Pathways carbon capture project
02:02 | July 13, 2026
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Alberta launches regulated iGaming gambling market
01:51 | July 13, 2026
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Tornado touches down, wreaks havoc at provincial park campground in Alberta
01:55 | July 9, 2026
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Suspicious death in Edmonton leads to homicide investigation
01:21 | July 4, 2026
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Grande Prairie man accused of sex crimes involving four females aged 12 to 18
01:24 | June 25, 2026
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Invasive Prussian carp showing up in Sylvan Lake
01:54 | June 24, 2026
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Rebrand sacked, EMS change halted: Alberta government changes course on health-care decisions
01:55 | June 23, 2026
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Economist predicts potential Alberta budget surplus
01:42 | June 22, 2026
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Flooded fields early in season raises concerns over crop losses in Alberta
01:35 | June 22, 2026
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Instead of gas tax cut, Alberta providing $100 energy rebate to residents
01:57 | June 17, 2026
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Alberta needs to address teenage, young adult homelessness: Youth advocate
01:32 | June 17, 2026
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2 Edmonton teens accused of making pornographic images of classmates with AI
01:12 | June 17, 2026
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Alberta opioid data shows Edmonton accounts for more than half of deaths
01:26 | June 16, 2026
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Frustration over uncertain fate of ‘Water Not Coal’ petition
01:57 | June 16, 2026
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Will the Alberta government suspend the provincial gas tax?
01:38 | June 15, 2026
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Alberta referendum could cost $120 million, former elections official say
01:48 | June 15, 2026
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EPCOR sees unprecedented call volumes as customer look to switch power plans
02:00 | March 29, 2023
-
Sharp increase in serious and fatal crashes since 2021 in Edmonton, Calgary: AMA
01:57 | July 31, 2026
-
Search ends for missing Calgary boy Parker as body found in underground pipes
02:11 | July 30, 2026
-
Late AISH, ADAP payments stressing recipients
01:44 | July 29, 2026
-
Another storm rips through Edmonton
02:04 | July 26, 2026
-
River Watch tours return after seven week hiatus
01:54 | July 25, 2026
-
Forever Canadian says books are clean as Danielle Smith questions 3rd-party finances
02:07 | July 24, 2026
-
State of agricultural disaster declared in Thorhild, Westlock counties
02:07 | July 23, 2026
-
Danielle Smith backs Carney’s approach to U.S. trade talks
02:47 | July 23, 2026
-
Alberta distillery welcomes easing of interprovincial alcohol trade barriers
02:02 | July 22, 2026
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Veteran midway insider marks 5 decades of working KDays
02:12 | July 22, 2026
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Poll reveals AI data centre worries as Alberta encourages investment
01:56 | July 21, 2026
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Special Olympics Alberta basketball team gears up for national competition
01:49 | July 18, 2026
-
Alberta NDP leader to run in Calgary next provincial election
01:48 | July 17, 2026
-
Alberta energy rebates start to arrive, premier teases portal changes
01:55 | July 16, 2026
-
Alberta jail program offering support for offenders with FASD hailed a success
02:12 | July 14, 2026
-
Agreement reached on Pathways carbon capture project
02:02 | July 13, 2026
-
Alberta launches regulated iGaming gambling market
01:51 | July 13, 2026
-
Tornado touches down, wreaks havoc at provincial park campground in Alberta
01:55 | July 9, 2026
-
Suspicious death in Edmonton leads to homicide investigation
01:21 | July 4, 2026
-
Grande Prairie man accused of sex crimes involving four females aged 12 to 18
01:24 | June 25, 2026
-
Invasive Prussian carp showing up in Sylvan Lake
01:54 | June 24, 2026
-
Rebrand sacked, EMS change halted: Alberta government changes course on health-care decisions
01:55 | June 23, 2026
-
Economist predicts potential Alberta budget surplus
01:42 | June 22, 2026
-
Flooded fields early in season raises concerns over crop losses in Alberta
01:35 | June 22, 2026
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Instead of gas tax cut, Alberta providing $100 energy rebate to residents
01:57 | June 17, 2026
-
Alberta needs to address teenage, young adult homelessness: Youth advocate
01:32 | June 17, 2026
-
2 Edmonton teens accused of making pornographic images of classmates with AI
01:12 | June 17, 2026
-
Alberta opioid data shows Edmonton accounts for more than half of deaths
01:26 | June 16, 2026
-
Frustration over uncertain fate of ‘Water Not Coal’ petition
01:57 | June 16, 2026
-
Will the Alberta government suspend the provincial gas tax?
01:38 | June 15, 2026
-
Alberta referendum could cost $120 million, former elections official say
01:48 | June 15, 2026
EPCOR sees unprecedented call volumes as customer look to switch power plans
Description
March 29, 2023
In light of the province's electricity payment deferrals, thousands of utility customers crashed EPCOR's call centre and website while trying to switch away from a regulated rate option (RRO) to a fixed rate plan. Sarah Ryan explains why.
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EPCOR sees unprecedented call volumes as customer look to switch power plans02:00 | March 29, 2023 -
Sharp increase in serious and fatal crashes since 2021 in Edmonton, Calgary: AMA01:57 | July 31, 2026 -
Search ends for missing Calgary boy Parker as body found in underground pipes02:11 | July 30, 2026 -
Late AISH, ADAP payments stressing recipients01:44 | July 29, 2026 -
Another storm rips through Edmonton02:04 | July 26, 2026 -
River Watch tours return after seven week hiatus01:54 | July 25, 2026 -
Forever Canadian says books are clean as Danielle Smith questions 3rd-party finances02:07 | July 24, 2026 -
State of agricultural disaster declared in Thorhild, Westlock counties02:07 | July 23, 2026 -
Danielle Smith backs Carney’s approach to U.S. trade talks02:47 | July 23, 2026 -
Alberta distillery welcomes easing of interprovincial alcohol trade barriers02:02 | July 22, 2026 -
Veteran midway insider marks 5 decades of working KDays02:12 | July 22, 2026 -
Poll reveals AI data centre worries as Alberta encourages investment01:56 | July 21, 2026 -
Special Olympics Alberta basketball team gears up for national competition01:49 | July 18, 2026 -
Alberta NDP leader to run in Calgary next provincial election01:48 | July 17, 2026 -
Alberta energy rebates start to arrive, premier teases portal changes01:55 | July 16, 2026 -
Alberta jail program offering support for offenders with FASD hailed a success02:12 | July 14, 2026 -
Agreement reached on Pathways carbon capture project02:02 | July 13, 2026 -
Alberta launches regulated iGaming gambling market01:51 | July 13, 2026 -
Tornado touches down, wreaks havoc at provincial park campground in Alberta01:55 | July 9, 2026 -
Suspicious death in Edmonton leads to homicide investigation01:21 | July 4, 2026 -
Grande Prairie man accused of sex crimes involving four females aged 12 to 1801:24 | June 25, 2026 -
Invasive Prussian carp showing up in Sylvan Lake01:54 | June 24, 2026 -
Rebrand sacked, EMS change halted: Alberta government changes course on health-care decisions01:55 | June 23, 2026 -
Economist predicts potential Alberta budget surplus01:42 | June 22, 2026 -
Flooded fields early in season raises concerns over crop losses in Alberta01:35 | June 22, 2026 -
Instead of gas tax cut, Alberta providing $100 energy rebate to residents01:57 | June 17, 2026 -
Alberta needs to address teenage, young adult homelessness: Youth advocate01:32 | June 17, 2026 -
2 Edmonton teens accused of making pornographic images of classmates with AI01:12 | June 17, 2026 -
Alberta opioid data shows Edmonton accounts for more than half of deaths01:26 | June 16, 2026 -
Frustration over uncertain fate of ‘Water Not Coal’ petition01:57 | June 16, 2026 -
Will the Alberta government suspend the provincial gas tax?01:38 | June 15, 2026 -
Alberta referendum could cost $120 million, former elections official say01:48 | June 15, 2026
-
EPCOR sees unprecedented call volumes as customer look to switch power plans02:00 | March 29, 2023
-
Sharp increase in serious and fatal crashes since 2021 in Edmonton, Calgary: AMA01:57 | July 31, 2026
-
Search ends for missing Calgary boy Parker as body found in underground pipes02:11 | July 30, 2026
-
Late AISH, ADAP payments stressing recipients01:44 | July 29, 2026
-
Another storm rips through Edmonton02:04 | July 26, 2026
-
River Watch tours return after seven week hiatus01:54 | July 25, 2026
-
Forever Canadian says books are clean as Danielle Smith questions 3rd-party finances02:07 | July 24, 2026
-
State of agricultural disaster declared in Thorhild, Westlock counties02:07 | July 23, 2026
-
Danielle Smith backs Carney’s approach to U.S. trade talks02:47 | July 23, 2026
-
Alberta distillery welcomes easing of interprovincial alcohol trade barriers02:02 | July 22, 2026
-
Veteran midway insider marks 5 decades of working KDays02:12 | July 22, 2026
-
Poll reveals AI data centre worries as Alberta encourages investment01:56 | July 21, 2026
-
Special Olympics Alberta basketball team gears up for national competition01:49 | July 18, 2026
-
Alberta NDP leader to run in Calgary next provincial election01:48 | July 17, 2026
-
Alberta energy rebates start to arrive, premier teases portal changes01:55 | July 16, 2026
-
Alberta jail program offering support for offenders with FASD hailed a success02:12 | July 14, 2026
-
Agreement reached on Pathways carbon capture project02:02 | July 13, 2026
-
Alberta launches regulated iGaming gambling market01:51 | July 13, 2026
-
Tornado touches down, wreaks havoc at provincial park campground in Alberta01:55 | July 9, 2026
-
Suspicious death in Edmonton leads to homicide investigation01:21 | July 4, 2026
-
Grande Prairie man accused of sex crimes involving four females aged 12 to 1801:24 | June 25, 2026
-
Invasive Prussian carp showing up in Sylvan Lake01:54 | June 24, 2026
-
Rebrand sacked, EMS change halted: Alberta government changes course on health-care decisions01:55 | June 23, 2026
-
Economist predicts potential Alberta budget surplus01:42 | June 22, 2026
-
Flooded fields early in season raises concerns over crop losses in Alberta01:35 | June 22, 2026
-
Instead of gas tax cut, Alberta providing $100 energy rebate to residents01:57 | June 17, 2026
-
Alberta needs to address teenage, young adult homelessness: Youth advocate01:32 | June 17, 2026
-
2 Edmonton teens accused of making pornographic images of classmates with AI01:12 | June 17, 2026
-
Alberta opioid data shows Edmonton accounts for more than half of deaths01:26 | June 16, 2026
-
Frustration over uncertain fate of ‘Water Not Coal’ petition01:57 | June 16, 2026
-
Will the Alberta government suspend the provincial gas tax?01:38 | June 15, 2026
-
Alberta referendum could cost $120 million, former elections official say01:48 | June 15, 2026
EPCOR sees unprecedented call volumes as customer look to switch power plans
Description
March 29, 2023
In light of the province's electricity payment deferrals, thousands of utility customers crashed EPCOR's call centre and website while trying to switch away from a regulated rate option (RRO) to a fixed rate plan. Sarah Ryan explains why.
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