Airline compensation measures under scrutiny
Videos
-
Airline compensation measures under scrutiny
02:29 | January 14, 2023
-
Punch the monkey: Stuffed plushie sold out in stores after beloved macaque’s trials
01:16 | February 24, 2026
-
‘Crypto winter’ explained
02:11 | February 18, 2026
-
Business Matters: January home sales fell as southern Ontario hit by massive winter storm
02:11 | February 18, 2026
-
Business Matters: Inflation cooled to 2.3% in January but food prices surged again, StatCan says
02:05 | February 17, 2026
-
Crown Royal to stay on LCBO shelves after $23M deal with parent company Diageo
00:43 | February 13, 2026
-
Product of the Year: What items do Canadians love most in 2026?
05:45 | February 13, 2026
-
Business Matters: Housing market faces possible recession in 2026
02:08 | February 11, 2026
-
Health Matters: Montreal health officials issue warning about fake cough syrup
02:12 | February 11, 2026
-
Business Matters: Poilievre calls for tax relief for laid off GM workers
02:20 | February 9, 2026
-
Brands roll out star-studded commercials this Super Bowl
05:50 | February 8, 2026
-
Spain moves to ban social media for children under 16
07:36 | February 7, 2026
-
Super Bowl 60, by the numbers
02:16 | February 7, 2026
-
Coffee-flation, explained
01:57 | February 3, 2026
-
Business Matters: Air travel to U.S. drops for 11th straight month
02:36 | February 2, 2026
-
Setting up your home theatre for the Super Bowl!
05:59 | January 29, 2026
-
How customer loyalty programs are changing
04:16 | January 29, 2026
-
Bank of Canada holds interest rate at 2.25%
02:28 | January 28, 2026
-
Las Vegas resorts offer 1-to-1 exchange rate for Canadian dollar to promote tourism
00:39 | January 27, 2026
-
Health Matters: 29 sick, 7 hospitalized as part of Pizza Pops recall
02:28 | January 27, 2026
-
Carney announces GST credit top up to tackle grocery costs
02:31 | January 26, 2026
-
Ford says he offered Crown Royal company an ‘olive branch’ on LCBO boycott
02:14 | January 23, 2026
-
Canada’s inflation rate accelerates to 2.4% in December
01:35 | January 19, 2026
-
Business Matters: Canada’s inflation rate increases to 2.4% in December
02:20 | January 19, 2026
-
WestJet to reverse cramped seat configuration after widespread backlash
01:51 | January 16, 2026
-
Business Matters: Home sales expected to bounce back in 2026, CREA says
02:34 | January 15, 2026
-
Business Matters: Canadian telecom complaints still on the rise
02:25 | January 14, 2026
-
McDonald’s freezing the price of some menu items in Canada for one year
04:00 | January 13, 2026
-
Beauty 101: How long do products actually last?
05:56 | January 13, 2026
-
Health Matters: No Name beef burgers recalled due to E. coli concerns
02:28 | January 13, 2026
-
New Brunswick autism advocates say new Barbie is important representation
01:52 | January 12, 2026
-
Canadians shift spending habits, but still snubbing U.S.: Ipsos poll
01:44 | January 11, 2026
-
Airline compensation measures under scrutiny
02:29 | January 14, 2023
-
Punch the monkey: Stuffed plushie sold out in stores after beloved macaque’s trials
01:16 | February 24, 2026
-
‘Crypto winter’ explained
02:11 | February 18, 2026
-
Business Matters: January home sales fell as southern Ontario hit by massive winter storm
02:11 | February 18, 2026
-
Business Matters: Inflation cooled to 2.3% in January but food prices surged again, StatCan says
02:05 | February 17, 2026
-
Crown Royal to stay on LCBO shelves after $23M deal with parent company Diageo
00:43 | February 13, 2026
-
Product of the Year: What items do Canadians love most in 2026?
05:45 | February 13, 2026
-
Business Matters: Housing market faces possible recession in 2026
02:08 | February 11, 2026
-
Health Matters: Montreal health officials issue warning about fake cough syrup
02:12 | February 11, 2026
-
Business Matters: Poilievre calls for tax relief for laid off GM workers
02:20 | February 9, 2026
-
Brands roll out star-studded commercials this Super Bowl
05:50 | February 8, 2026
-
Spain moves to ban social media for children under 16
07:36 | February 7, 2026
-
Super Bowl 60, by the numbers
02:16 | February 7, 2026
-
Coffee-flation, explained
01:57 | February 3, 2026
-
Business Matters: Air travel to U.S. drops for 11th straight month
02:36 | February 2, 2026
-
Setting up your home theatre for the Super Bowl!
05:59 | January 29, 2026
-
How customer loyalty programs are changing
04:16 | January 29, 2026
-
Bank of Canada holds interest rate at 2.25%
02:28 | January 28, 2026
-
Las Vegas resorts offer 1-to-1 exchange rate for Canadian dollar to promote tourism
00:39 | January 27, 2026
-
Health Matters: 29 sick, 7 hospitalized as part of Pizza Pops recall
02:28 | January 27, 2026
-
Carney announces GST credit top up to tackle grocery costs
02:31 | January 26, 2026
-
Ford says he offered Crown Royal company an ‘olive branch’ on LCBO boycott
02:14 | January 23, 2026
-
Canada’s inflation rate accelerates to 2.4% in December
01:35 | January 19, 2026
-
Business Matters: Canada’s inflation rate increases to 2.4% in December
02:20 | January 19, 2026
-
WestJet to reverse cramped seat configuration after widespread backlash
01:51 | January 16, 2026
-
Business Matters: Home sales expected to bounce back in 2026, CREA says
02:34 | January 15, 2026
-
Business Matters: Canadian telecom complaints still on the rise
02:25 | January 14, 2026
-
McDonald’s freezing the price of some menu items in Canada for one year
04:00 | January 13, 2026
-
Beauty 101: How long do products actually last?
05:56 | January 13, 2026
-
Health Matters: No Name beef burgers recalled due to E. coli concerns
02:28 | January 13, 2026
-
New Brunswick autism advocates say new Barbie is important representation
01:52 | January 12, 2026
-
Canadians shift spending habits, but still snubbing U.S.: Ipsos poll
01:44 | January 11, 2026
Airline compensation measures under scrutiny
Description
January 14, 2023
The busy holiday travel season is over in Canada, but air travellers are still wiping away the bad taste after weeks of excruciating delays and cancellations across the country. It has been especially frustrating for Canadians still trying to make back the time and money from their ordeal. As Mackenzie Gray reports, there are growing concerns that current regulations in place that are supposed to help compensate passengers aren't doing enough to get airlines to pay what they actually owe.
-
Airline compensation measures under scrutiny02:29 | January 14, 2023 -
Punch the monkey: Stuffed plushie sold out in stores after beloved macaque’s trials01:16 | February 24, 2026 -
‘Crypto winter’ explained02:11 | February 18, 2026 -
Business Matters: January home sales fell as southern Ontario hit by massive winter storm02:11 | February 18, 2026 -
Business Matters: Inflation cooled to 2.3% in January but food prices surged again, StatCan says02:05 | February 17, 2026 -
Crown Royal to stay on LCBO shelves after $23M deal with parent company Diageo00:43 | February 13, 2026 -
Product of the Year: What items do Canadians love most in 2026?05:45 | February 13, 2026 -
Business Matters: Housing market faces possible recession in 202602:08 | February 11, 2026 -
Health Matters: Montreal health officials issue warning about fake cough syrup02:12 | February 11, 2026 -
Business Matters: Poilievre calls for tax relief for laid off GM workers02:20 | February 9, 2026 -
Brands roll out star-studded commercials this Super Bowl05:50 | February 8, 2026 -
Spain moves to ban social media for children under 1607:36 | February 7, 2026 -
Super Bowl 60, by the numbers02:16 | February 7, 2026 -
Coffee-flation, explained01:57 | February 3, 2026 -
Business Matters: Air travel to U.S. drops for 11th straight month02:36 | February 2, 2026 -
Setting up your home theatre for the Super Bowl!05:59 | January 29, 2026 -
How customer loyalty programs are changing04:16 | January 29, 2026 -
Bank of Canada holds interest rate at 2.25%02:28 | January 28, 2026 -
Las Vegas resorts offer 1-to-1 exchange rate for Canadian dollar to promote tourism00:39 | January 27, 2026 -
Health Matters: 29 sick, 7 hospitalized as part of Pizza Pops recall02:28 | January 27, 2026 -
Carney announces GST credit top up to tackle grocery costs02:31 | January 26, 2026 -
Ford says he offered Crown Royal company an ‘olive branch’ on LCBO boycott02:14 | January 23, 2026 -
Canada’s inflation rate accelerates to 2.4% in December01:35 | January 19, 2026 -
Business Matters: Canada’s inflation rate increases to 2.4% in December02:20 | January 19, 2026 -
WestJet to reverse cramped seat configuration after widespread backlash01:51 | January 16, 2026 -
Business Matters: Home sales expected to bounce back in 2026, CREA says02:34 | January 15, 2026 -
Business Matters: Canadian telecom complaints still on the rise02:25 | January 14, 2026 -
McDonald’s freezing the price of some menu items in Canada for one year04:00 | January 13, 2026 -
Beauty 101: How long do products actually last?05:56 | January 13, 2026 -
Health Matters: No Name beef burgers recalled due to E. coli concerns02:28 | January 13, 2026 -
New Brunswick autism advocates say new Barbie is important representation01:52 | January 12, 2026 -
Canadians shift spending habits, but still snubbing U.S.: Ipsos poll01:44 | January 11, 2026
-
Airline compensation measures under scrutiny02:29 | January 14, 2023
-
Punch the monkey: Stuffed plushie sold out in stores after beloved macaque’s trials01:16 | February 24, 2026
-
‘Crypto winter’ explained02:11 | February 18, 2026
-
Business Matters: January home sales fell as southern Ontario hit by massive winter storm02:11 | February 18, 2026
-
Business Matters: Inflation cooled to 2.3% in January but food prices surged again, StatCan says02:05 | February 17, 2026
-
Crown Royal to stay on LCBO shelves after $23M deal with parent company Diageo00:43 | February 13, 2026
-
Product of the Year: What items do Canadians love most in 2026?05:45 | February 13, 2026
-
Business Matters: Housing market faces possible recession in 202602:08 | February 11, 2026
-
Health Matters: Montreal health officials issue warning about fake cough syrup02:12 | February 11, 2026
-
Business Matters: Poilievre calls for tax relief for laid off GM workers02:20 | February 9, 2026
-
Brands roll out star-studded commercials this Super Bowl05:50 | February 8, 2026
-
Spain moves to ban social media for children under 1607:36 | February 7, 2026
-
Super Bowl 60, by the numbers02:16 | February 7, 2026
-
Coffee-flation, explained01:57 | February 3, 2026
-
Business Matters: Air travel to U.S. drops for 11th straight month02:36 | February 2, 2026
-
Setting up your home theatre for the Super Bowl!05:59 | January 29, 2026
-
How customer loyalty programs are changing04:16 | January 29, 2026
-
Bank of Canada holds interest rate at 2.25%02:28 | January 28, 2026
-
Las Vegas resorts offer 1-to-1 exchange rate for Canadian dollar to promote tourism00:39 | January 27, 2026
-
Health Matters: 29 sick, 7 hospitalized as part of Pizza Pops recall02:28 | January 27, 2026
-
Carney announces GST credit top up to tackle grocery costs02:31 | January 26, 2026
-
Ford says he offered Crown Royal company an ‘olive branch’ on LCBO boycott02:14 | January 23, 2026
-
Canada’s inflation rate accelerates to 2.4% in December01:35 | January 19, 2026
-
Business Matters: Canada’s inflation rate increases to 2.4% in December02:20 | January 19, 2026
-
WestJet to reverse cramped seat configuration after widespread backlash01:51 | January 16, 2026
-
Business Matters: Home sales expected to bounce back in 2026, CREA says02:34 | January 15, 2026
-
Business Matters: Canadian telecom complaints still on the rise02:25 | January 14, 2026
-
McDonald’s freezing the price of some menu items in Canada for one year04:00 | January 13, 2026
-
Beauty 101: How long do products actually last?05:56 | January 13, 2026
-
Health Matters: No Name beef burgers recalled due to E. coli concerns02:28 | January 13, 2026
-
New Brunswick autism advocates say new Barbie is important representation01:52 | January 12, 2026
-
Canadians shift spending habits, but still snubbing U.S.: Ipsos poll01:44 | January 11, 2026
Airline compensation measures under scrutiny
Description
January 14, 2023
The busy holiday travel season is over in Canada, but air travellers are still wiping away the bad taste after weeks of excruciating delays and cancellations across the country. It has been especially frustrating for Canadians still trying to make back the time and money from their ordeal. As Mackenzie Gray reports, there are growing concerns that current regulations in place that are supposed to help compensate passengers aren't doing enough to get airlines to pay what they actually owe.
National News
-
‘They will never have a nuclear weapon’: Trump announces U.S. strike on Iran8:0010 hours ago -
Anand won’t say if feds believe India still engaged in foreign interference in Canada1:057 hours ago -
Canadians urged to leave parts of Middle East as conflict risk grows: Anand0:547 hours ago -
U.S., Israel attack Iran as Trump urges Iranians to ‘take over your government’9:1511 hours ago -
Carney praises start of ‘new, more ambitious partnership’ between Canada and India3:5111 hours ago -
Carney says Canada supports US, Israel strikes on Iran to prevent it from obtaining nuclear weapons1:2911 hours ago -
Rare diseases affect 1 in 12 Canadians: Toronto family shares diagnosis experience2:2418 hours ago -
Bolivian air force cargo plane crashes, at least 15 dead0:277 hours ago -
Pakistan bombs major Afghan cities, declares ‘open war’1:487 hours ago -
Veterans of 1st Gulf War fight for recognition2:081 day ago
Advertisement
Top News
-
Canadians urged to leave parts of Middle East as conflict risk grows: Anand0:547 hours ago -
U.S., Israel attack Iran as Trump urges Iranians to ‘take over your government’9:1511 hours ago -
Bolivian air force cargo plane crashes, at least 15 dead0:277 hours ago -
Pakistan bombs major Afghan cities, declares ‘open war’1:487 hours ago -
Bill Clinton says he ‘did nothing wrong’ with Epstein, says they had ‘limited interactions’2:0624 hours ago -
Pakistan declares ‘open war’ on Afghanistan as conflict sparks between neighbours2:471 day ago -
Carney arrives in India hoping to reset strained relations5:461 day ago -
Cuba claims it killed 4, captured 6 people on U.S. speedboat that opened fire on patrol forces2:132 days ago -
One of world’s smallest dinosaur fossils discovered in Argentina1:492 days ago -
Mexico cartels attacks: ‘Little-by-little things are normalizing,’ President Sheinbaum says1:484 days ago
Sponsored Content
Global National
-
Global National: Feb. 2722:401 day ago -
Global National: Feb. 2621:522 days ago -
Global National: Feb. 2522:023 days ago -
Global National: Feb. 2421:274 days ago -
Global National: Feb. 2322:165 days ago -
Global National: Feb. 2219:086 days ago -
Global National: Feb. 2121:261 week ago -
Global National: Feb. 2021:381 week ago -
Global National: Feb. 1921:331 week ago -
Global National: Feb. 1820:221 week ago
Trending
-
Carney says Canada supports US, Israel strikes on Iran to prevent it from obtaining nuclear weapons1:2911 hours ago -
U.S., Israel attack Iran as Trump urges Iranians to ‘take over your government’9:1511 hours ago -
Police accused of ‘stonewalling’ family of man who died after making 911 call2:258 months ago -
‘Trailer Park Boys’ actor Mike Smith pleads not guilty to sexual assault charge1:392 days ago -
PM looks to reset dipomatic relations and boost trade in India4:237 hours ago -
Two people swept up in Alberta avalanche, one person critical1:407 hours ago -
WWE Hall of Fame ring stolen1:411 day ago -
Why U.S. men’s hockey team is facing backlash for call with Trump1:364 days ago
Canada
-
PM looks to reset dipomatic relations and boost trade in India4:237 hours ago -
South Peace MLA calls for full Tumbler Ridge inquiry3:539 hours ago -
Anand won’t say if feds believe India still engaged in foreign interference in Canada1:057 hours ago -
Are AI layoffs in U.S. a wake-up call for the Canadian workforce?1:587 hours ago -
Conflicting testimony from VPD officers at Myles Gray hearing2:147 hours ago -
More than 2,000 Pimicikamak Cree Nation members still displaced 60 days after outage1:527 hours ago -
Family outraged over manslaughter sentence for woman who killed Edmonton child2:087 hours ago -
Man wanted on Canada-wide warrant linked to South Asian extortion threats in Parkland County1:567 hours ago -
Alberta budget’s property tax hike scrutinized by Calgary city hall1:5924 hours ago -
Carney lands in India amid foreign interference backlash2:1324 hours ago
U.S. News
-
Why the Iran-U.S. nuclear talks broke down4:547 hours ago -
‘They will never have a nuclear weapon’: Trump announces U.S. strike on Iran8:0010 hours ago -
Bill Clinton says he had ‘no idea’ of Epstein’s crimes3:501 day ago -
NASA delays Artemis II after helium problem, overhauls moon mission plan3:401 day ago -
Man rescued from quicksand-like mud in Florida1:441 day ago -
Netflix drops bid for Warner Bros, clearing way for Paramount0:372 days ago -
Hillary Clinton testifies she ‘never met Jeffrey Epstein, never had any connection or communication’3:422 days ago -
Cuba says it killed 4, wounded 6 others aboard Florida-registered speedboat near coast3:132 days ago -
‘Distasteful’: Olympic hockey captain says Trump joke overshadows U.S. women’s team success1:382 days ago -
Nearly blind refugee found dead after border patrol agents drop him off at Buffalo coffee shop2:033 days ago
Advertisement
World
-
Missiles strike Bahrain, UAE as Iran retaliates for US-Israel assault1:465 hours ago -
PM looks to reset dipomatic relations and boost trade in India4:237 hours ago -
Why the Iran-U.S. nuclear talks broke down4:547 hours ago -
‘They will never have a nuclear weapon’: Trump announces U.S. strike on Iran8:0010 hours ago -
Anand won’t say if feds believe India still engaged in foreign interference in Canada1:057 hours ago -
Canadians urged to leave parts of Middle East as conflict risk grows: Anand0:547 hours ago -
U.S., Israel attack Iran as Trump urges Iranians to ‘take over your government’9:1511 hours ago -
Bolivian air force cargo plane crashes, at least 15 dead0:277 hours ago -
Pakistan bombs major Afghan cities, declares ‘open war’1:487 hours ago -
US attack could be drawing closer as Trump says Iran ‘not willing to give us what we have to have’1:561 day ago
Politics
-
Missiles strike Bahrain, UAE as Iran retaliates for US-Israel assault1:465 hours ago -
‘Help has arrived’: Netanyahu says U.S.-Israel strikes will allow Iranians to forge own destiny2:087 hours ago -
PM looks to reset dipomatic relations and boost trade in India4:237 hours ago -
‘They will never have a nuclear weapon’: Trump announces U.S. strike on Iran8:0010 hours ago -
Anand won’t say if feds believe India still engaged in foreign interference in Canada1:057 hours ago -
Carney praises start of ‘new, more ambitious partnership’ between Canada and India3:5111 hours ago -
Carney says Canada supports US, Israel strikes on Iran to prevent it from obtaining nuclear weapons1:2911 hours ago -
Global National: Feb. 2722:401 day ago -
Family frustrated over trial delays2:051 day ago -
Vancouver Downtown Eastside social housing development grand opening2:061 day ago
Health and Wellness
-
Menopause meds to be covered by PharmaCare starting March 14:077 hours ago -
Kelowna man first to be cured by gene-editing2:107 hours ago -
Campaign highlights challenges for families of children diagnosed with cancer2:1924 hours ago -
Toronto hospital looks to provide life-long care to sickle cell disease patients closer to home2:131 day ago -
Health Matters: Cholesterol screening recommended for kids aged 2 to 102:141 day ago -
Health Matters: How intimate partner violence increases the risk of heart disease5:111 day ago -
Shingles awareness gap among older Canadians4:481 day ago -
Instagram to alert parents if their kids repeatedly search for self-harm topics2:082 days ago -
Sunnybrook volunteers enhance the hospital experience for patients and visitors2:332 days ago -
Alberta to introduce its own MAID eligibility limits in new legislation1:533 days ago
Advertisement
Investigative News
-
Major spike in number of extortion suspects being investigated by border security1:581 week ago -
Questions about how Tumbler Ridge shooter had access to guns2:302 weeks ago -
Deportation hearing for suspected high-ranking Iranian official living in Canada held behind closed doors0:453 weeks ago -
Vaccine-injured Canadians push for extension to claim deadline3:034 weeks ago -
Battling extortion violence in Surrey7:134 weeks ago -
Fighting the addictions crisis in northern Manitoba’s Nisichawayasihk Cree Nation5:022 months ago -
‘They can shoot me’: Fear-stricken Ontario family speaks after Bishnoi gang violence in Canada2:512 months ago -
Government responds to allegations of widespread fraud at Social Development and Poverty Reduction ministry3:303 months ago -
Ontario’s landfill crisis: The cost of inaction2:534 months ago -
Russian snipers using Canadian rifles in Ukraine despite sanctions2:384 months ago
News Bloopers
-
‘Amoosing’ cow leaves Global News Morning crew in stitches1:593 months ago -
‘Can’t use that on TV’: Watch a Global News reporter jump from the highest bungee jump in Canada0:3710 months ago -
Black bear in tree has rough landing after being tranquilized at Halifax-area park0:4917 months ago -
Edmonton, B.C. morning show hosts settle NHL playoff bet3:0521 months ago -
‘You can’t make this stuff up:’ Loud clap of thunder interrupts live TV segment at pivotal moment0:2529 months ago -
Fun times? Global News personalities help clear snow in search of ‘fun’ story2:0040 months ago -
‘Buzzworthy moment’: Colin D’Mello recaps Doug Ford accidentally swallowing a bee1:5743 months ago -
‘Did you just call me daddy?’: Morning show hosts can’t hold back laughter after on-air mixup1:1543 months ago -
B.C. dad hoping to see his cloud photo on TV get his wish following viral TikTok campaign2:1246 months ago -
Bloopers: Phil Darlington slips, slides and falls in these Our Winter City outtakes1:3840 months ago