July 29 2020 7:52pm

Okanagan hospitality workers face verbal abuse due to COVID-19 safety protocols

As cases of COVID-19 surge in the Okanagan, some hospitality-related businesses are ramping up cleaning and enforcement of safety protocols. But not everyone wants to follow the rules. As Shelby Thom reports, more staff and business owners are coming forward to speak out against the verbal abuse and backlash they’re facing from some customers.

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