Airline credits versus full refunds

Across the country, many passengers who’ve had their flights interrupted by COVID-19 have been angered they can’t get refunds. Airlines and travel companies were relying on a statement by the Transportation Agency that vouchers could be a reasonable option.
Consumer Matters reporter Anne Drewa has some clarification that might help you get your money back.

• Canadian Transportation Agency clarifies statement on travel vouchers during COVID-19 pandemic