The advocacy group Air Passenger Rights is suing WestJet over the compensation the airline offers when travellers are forced to pay out-of-pocket for food and hotel stays due to flight disruptions. Heidi Petracek reports on what Air Passenger Rights is demanding from WestJet, and what it could mean for passengers who feel shortchanged.
Global National
‘The airline has to pay’: WestJet faces lawsuit over reimbursement policies
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