
Ask an Expert: Holiday returns
Videos
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Ask an Expert: Holiday returns
04:34 | January 7, 2024
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BIV: Vancouver luxury market hit hard by uncertainty
02:43 | July 16, 2025
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B.C. government expands heat pump incentive program
01:39 | July 15, 2025
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Global BC Curious Minds: Repurposing plastic waste from construction sites
01:39 | July 15, 2025
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Money Matters: Financial planning for the second half of 2025
03:27 | July 15, 2025
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Consumer Matters: Travel rewards cards
02:17 | July 14, 2025
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New survey on British Columbians worried about bankruptcy
01:31 | July 14, 2025
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Tech Talk: Nvidia hits a major milestone & AI shakes up the job hiring industry
04:17 | July 14, 2025
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Canadian border crossing numbers down in June
01:49 | July 11, 2025
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BIV: Trump threatens Canada with 35% tariff
03:00 | July 11, 2025
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Vancouver exploring laneway home ownership
04:20 | July 10, 2025
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Consumer Matters: Shopping scam alerts
02:06 | July 9, 2025
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Stanley Park Train closure impacts charity
01:50 | July 9, 2025
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BIV: Vancouver still the most expensive real estate market
02:43 | July 9, 2025
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CCPA report finds benefits of eliminating internal trade barriers is overrated
05:11 | July 8, 2025
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Family of Vancouver Island girl with rare disease hoping health ministry changes treatment funding decision
02:22 | July 6, 2025
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Business News: U.S. dollar off to worst start in 50 years
02:24 | July 6, 2025
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Kelowna businesses welcome U.S. patrons
05:32 | July 6, 2025
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Victoria Uber drivers unionize
04:14 | July 6, 2025
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Vancouver city council motions aiming to make roads safer
01:55 | July 5, 2025
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Open House: The custom finishings of the Hometown Heroes Lottery prize home
02:48 | July 5, 2025
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Reminder to travel safely with pets
02:03 | July 4, 2025
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YVR records uptick in passengers
02:41 | July 4, 2025
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BC Ferries workers emphasize importance of worker safety
02:17 | July 3, 2025
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Canada’s grocery code of conduct gets first retail member
04:23 | July 3, 2025
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BIV: $10-a-day childcare concerns
02:55 | July 2, 2025
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Canadians reclaim flag on Canada Day
02:22 | July 1, 2025
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Canada Day: Dictionary of Canadianisms
04:46 | July 1, 2025
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Tech Talk: Brain-to-voice tech & Trump Mobile no longer claims to be ‘Made in America’
05:04 | June 30, 2025
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NAV Canada staffing shortage causing issues at YVR amid busy long weekend
02:29 | June 29, 2025
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Saturday Sips: Crafted in BC wines
06:17 | June 29, 2025
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Summer fun in the sun
05:17 | June 28, 2025
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Ask an Expert: Holiday returns
04:34 | January 7, 2024
-
BIV: Vancouver luxury market hit hard by uncertainty
02:43 | July 16, 2025
-
B.C. government expands heat pump incentive program
01:39 | July 15, 2025
-
Global BC Curious Minds: Repurposing plastic waste from construction sites
01:39 | July 15, 2025
-
Money Matters: Financial planning for the second half of 2025
03:27 | July 15, 2025
-
Consumer Matters: Travel rewards cards
02:17 | July 14, 2025
-
New survey on British Columbians worried about bankruptcy
01:31 | July 14, 2025
-
Tech Talk: Nvidia hits a major milestone & AI shakes up the job hiring industry
04:17 | July 14, 2025
-
Canadian border crossing numbers down in June
01:49 | July 11, 2025
-
BIV: Trump threatens Canada with 35% tariff
03:00 | July 11, 2025
-
Vancouver exploring laneway home ownership
04:20 | July 10, 2025
-
Consumer Matters: Shopping scam alerts
02:06 | July 9, 2025
-
Stanley Park Train closure impacts charity
01:50 | July 9, 2025
-
BIV: Vancouver still the most expensive real estate market
02:43 | July 9, 2025
-
CCPA report finds benefits of eliminating internal trade barriers is overrated
05:11 | July 8, 2025
-
Family of Vancouver Island girl with rare disease hoping health ministry changes treatment funding decision
02:22 | July 6, 2025
-
Business News: U.S. dollar off to worst start in 50 years
02:24 | July 6, 2025
-
Kelowna businesses welcome U.S. patrons
05:32 | July 6, 2025
-
Victoria Uber drivers unionize
04:14 | July 6, 2025
-
Vancouver city council motions aiming to make roads safer
01:55 | July 5, 2025
-
Open House: The custom finishings of the Hometown Heroes Lottery prize home
02:48 | July 5, 2025
-
Reminder to travel safely with pets
02:03 | July 4, 2025
-
YVR records uptick in passengers
02:41 | July 4, 2025
-
BC Ferries workers emphasize importance of worker safety
02:17 | July 3, 2025
-
Canada’s grocery code of conduct gets first retail member
04:23 | July 3, 2025
-
BIV: $10-a-day childcare concerns
02:55 | July 2, 2025
-
Canadians reclaim flag on Canada Day
02:22 | July 1, 2025
-
Canada Day: Dictionary of Canadianisms
04:46 | July 1, 2025
-
Tech Talk: Brain-to-voice tech & Trump Mobile no longer claims to be ‘Made in America’
05:04 | June 30, 2025
-
NAV Canada staffing shortage causing issues at YVR amid busy long weekend
02:29 | June 29, 2025
-
Saturday Sips: Crafted in BC wines
06:17 | June 29, 2025
-
Summer fun in the sun
05:17 | June 28, 2025
Ask an Expert: Holiday returns
Description
January 7, 2024
Whether it's a gift that doesn't fit or something you just didn't like, plenty of returns and exchanges will be made in the weeks ahead. Simone Lis with the Better Business Bureau of Mainland BC has some tips on what you need to know if you're doing it.
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Ask an Expert: Holiday returns04:34 | January 7, 2024
-
BIV: Vancouver luxury market hit hard by uncertainty02:43 | July 16, 2025
-
B.C. government expands heat pump incentive program01:39 | July 15, 2025
-
Global BC Curious Minds: Repurposing plastic waste from construction sites01:39 | July 15, 2025
-
Money Matters: Financial planning for the second half of 202503:27 | July 15, 2025
-
Consumer Matters: Travel rewards cards02:17 | July 14, 2025
-
New survey on British Columbians worried about bankruptcy01:31 | July 14, 2025
-
Tech Talk: Nvidia hits a major milestone & AI shakes up the job hiring industry04:17 | July 14, 2025
-
Canadian border crossing numbers down in June01:49 | July 11, 2025
-
BIV: Trump threatens Canada with 35% tariff03:00 | July 11, 2025
-
Vancouver exploring laneway home ownership04:20 | July 10, 2025
-
Consumer Matters: Shopping scam alerts02:06 | July 9, 2025
-
Stanley Park Train closure impacts charity01:50 | July 9, 2025
-
BIV: Vancouver still the most expensive real estate market02:43 | July 9, 2025
-
CCPA report finds benefits of eliminating internal trade barriers is overrated05:11 | July 8, 2025
-
Family of Vancouver Island girl with rare disease hoping health ministry changes treatment funding decision02:22 | July 6, 2025
-
Business News: U.S. dollar off to worst start in 50 years02:24 | July 6, 2025
-
Kelowna businesses welcome U.S. patrons05:32 | July 6, 2025
-
Victoria Uber drivers unionize04:14 | July 6, 2025
-
Vancouver city council motions aiming to make roads safer01:55 | July 5, 2025
-
Open House: The custom finishings of the Hometown Heroes Lottery prize home02:48 | July 5, 2025
-
Reminder to travel safely with pets02:03 | July 4, 2025
-
YVR records uptick in passengers02:41 | July 4, 2025
-
BC Ferries workers emphasize importance of worker safety02:17 | July 3, 2025
-
Canada’s grocery code of conduct gets first retail member04:23 | July 3, 2025
-
BIV: $10-a-day childcare concerns02:55 | July 2, 2025
-
Canadians reclaim flag on Canada Day02:22 | July 1, 2025
-
Canada Day: Dictionary of Canadianisms04:46 | July 1, 2025
-
Tech Talk: Brain-to-voice tech & Trump Mobile no longer claims to be ‘Made in America’05:04 | June 30, 2025
-
NAV Canada staffing shortage causing issues at YVR amid busy long weekend02:29 | June 29, 2025
-
Saturday Sips: Crafted in BC wines06:17 | June 29, 2025
-
Summer fun in the sun05:17 | June 28, 2025
-
Ask an Expert: Holiday returns04:34 | January 7, 2024
-
BIV: Vancouver luxury market hit hard by uncertainty02:43 | July 16, 2025
-
B.C. government expands heat pump incentive program01:39 | July 15, 2025
-
Global BC Curious Minds: Repurposing plastic waste from construction sites01:39 | July 15, 2025
-
Money Matters: Financial planning for the second half of 202503:27 | July 15, 2025
-
Consumer Matters: Travel rewards cards02:17 | July 14, 2025
-
New survey on British Columbians worried about bankruptcy01:31 | July 14, 2025
-
Tech Talk: Nvidia hits a major milestone & AI shakes up the job hiring industry04:17 | July 14, 2025
-
Canadian border crossing numbers down in June01:49 | July 11, 2025
-
BIV: Trump threatens Canada with 35% tariff03:00 | July 11, 2025
-
Vancouver exploring laneway home ownership04:20 | July 10, 2025
-
Consumer Matters: Shopping scam alerts02:06 | July 9, 2025
-
Stanley Park Train closure impacts charity01:50 | July 9, 2025
-
BIV: Vancouver still the most expensive real estate market02:43 | July 9, 2025
-
CCPA report finds benefits of eliminating internal trade barriers is overrated05:11 | July 8, 2025
-
Family of Vancouver Island girl with rare disease hoping health ministry changes treatment funding decision02:22 | July 6, 2025
-
Business News: U.S. dollar off to worst start in 50 years02:24 | July 6, 2025
-
Kelowna businesses welcome U.S. patrons05:32 | July 6, 2025
-
Victoria Uber drivers unionize04:14 | July 6, 2025
-
Vancouver city council motions aiming to make roads safer01:55 | July 5, 2025
-
Open House: The custom finishings of the Hometown Heroes Lottery prize home02:48 | July 5, 2025
-
Reminder to travel safely with pets02:03 | July 4, 2025
-
YVR records uptick in passengers02:41 | July 4, 2025
-
BC Ferries workers emphasize importance of worker safety02:17 | July 3, 2025
-
Canada’s grocery code of conduct gets first retail member04:23 | July 3, 2025
-
BIV: $10-a-day childcare concerns02:55 | July 2, 2025
-
Canadians reclaim flag on Canada Day02:22 | July 1, 2025
-
Canada Day: Dictionary of Canadianisms04:46 | July 1, 2025
-
Tech Talk: Brain-to-voice tech & Trump Mobile no longer claims to be ‘Made in America’05:04 | June 30, 2025
-
NAV Canada staffing shortage causing issues at YVR amid busy long weekend02:29 | June 29, 2025
-
Saturday Sips: Crafted in BC wines06:17 | June 29, 2025
-
Summer fun in the sun05:17 | June 28, 2025
Ask an Expert: Holiday returns
Description
January 7, 2024
Whether it's a gift that doesn't fit or something you just didn't like, plenty of returns and exchanges will be made in the weeks ahead. Simone Lis with the Better Business Bureau of Mainland BC has some tips on what you need to know if you're doing it.
National News
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Paranormal investigator carrying “possessed” Annabelle doll dies suddenly0:355 hours ago
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TIFF 2025: ‘Knives Out 3,’ Chloe Zhao’s ‘Hamnet,’ Channing Tatum’s ‘Roofman’ highlight festival lineup0:406 hours ago
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5 moments that made Tim McGraw and Faith Hill country’s ultimate love story2:177 hours ago
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Health Matters: E-scooter injuries on the rise, CIHI report says2:236 hours ago
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South Korea floods: At least 2 dead as torrential rain forces mass evacuations0:596 hours ago
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Business Matters: Income gap in Canada reaches record high in 1st quarter of 20252:166 hours ago
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Air India crash: Pilot federation condemns WSJ report that captain cut fuel after takeoff1:386 hours ago
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The Morning Show: July 1745:348 hours ago
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‘Flames were raging’: Overnight fire at al-Kut shopping mall kills at least 69 in Iraq1:316 hours ago
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Obama jokes about divorce rumors: “It was touch and go for a while”2:536 hours ago
Advertisement
Top News
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Quadeville attack: Teen facing attempted murder, sexual assault charges appears in court0:485 hours ago
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Paranormal investigator carrying “possessed” Annabelle doll dies suddenly0:355 hours ago
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Business Matters: Income gap in Canada reaches record high in 1st quarter of 20252:166 hours ago
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Air India crash: Pilot federation condemns WSJ report that captain cut fuel after takeoff1:386 hours ago
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‘Flames were raging’: Overnight fire at al-Kut shopping mall kills at least 69 in Iraq1:316 hours ago
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Obama jokes about divorce rumors: “It was touch and go for a while”2:536 hours ago
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Accused hijacker had aviation experience2:065 hours ago
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Secret sounds: Insects listen when plants talk, new research finds1:425 hours ago
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Gaza Humanitarian Foundation blames Hamas for 20+ deaths in crush at aid site1:575 hours ago
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British data leak: Defence secretary says ‘highly unlikely’ exposed Afghans at risk from Taliban3:2621 hours ago
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Ford chief of staff missing months of government messages after ‘inadvertent error’4:557 months ago
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Trump calls MAGA base ‘stupid people’ and gullible ‘weaklings’ over Epstein files1:545 hours ago
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Accused hijacker had aviation experience2:065 hours ago
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Premier Eby speaks on where B.C.’s economy stands in trade war2:034 weeks ago
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Missing Nova Scotia kids: Pink blanket belonging to Lilly Sullivan being examined, RCMP say0:491 day ago
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1 in 3 Canadians expects to carry mortgage payments into retirement: Royal LePage1:382 months ago
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Income and wealth gaps are widening in Canada: StatCan0:3218 months ago
Canada
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TIFF 2025: ‘Knives Out 3,’ Chloe Zhao’s ‘Hamnet,’ Channing Tatum’s ‘Roofman’ highlight festival lineup0:406 hours ago
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Canada’s inflation rate climbs to 1.9%5:296 hours ago
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Honda Indy returns to Toronto5:146 hours ago
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Indigenous rights are ‘fundamental’ to Bill C-5: Carney0:429 hours ago
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Freefalling at Canada’s Wonderland: testing the new AlpenFury roller coaster4:515 hours ago
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Mapping Canada’s strategy to combat U.S. tariffs6:1116 hours ago
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Carney, First Nations leaders to meet amid Bill C-5 tensions1:525 hours ago
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Carney says he still has confidence in public safety minister2:115 hours ago
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Carney unveils new steel tariffs, support for Canada’s industry2:055 hours ago
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Documents exposes security measures for FIFA World Cup in Vancouver1:5321 hours ago
U.S. News
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Maurene Comey fired: Epstein case prosector, ex-FBI head dropped by DOJ1:145 hours ago
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Trump says he’s not planning to fire Fed Chair Powell despite him doing a ‘lousy job’1:591 day ago
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American Idol music supervisor Robin Kaye and husband found dead in Los Angeles home1:041 day ago
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Severe storm kills 2 in New Jersey as floods submerge properties1:571 day ago
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New York City subway, streets flood after intense rains1:372 days ago
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Texas floods: Recovery efforts resume after parts of Kerr County again overwhelmed by rain1:552 days ago
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Canadian-American denied re-entry at US border after New Brunswick trip1:502 days ago
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Bitcoin soars past $120,000 USD as U.S. Congress kicks off ‘crypto week’1:573 days ago
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World
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South Korea floods: At least 2 dead as torrential rain forces mass evacuations0:596 hours ago
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‘Flames were raging’: Overnight fire at al-Kut shopping mall kills at least 69 in Iraq1:316 hours ago
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Obama jokes about divorce rumors: “It was touch and go for a while”2:536 hours ago
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Africa Festival of Arts and Culture this weekend5:3310 hours ago
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Gaza Humanitarian Foundation blames Hamas for 20+ deaths in crush at aid site1:575 hours ago
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U.S. defends Israel-backed aid group, denies responsibility for death of 20 Palestinians5:161 day ago
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Syria, Druze announce renewed ceasefire after Israeli airstrikes4:091 day ago
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Canada targets China with higher tariffs as part of steel industry measures3:201 day ago
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Fauja Singh, world’s oldest marathoner, dies at 114 after hit-and-run1:461 day ago
Politics
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Obama jokes about divorce rumors: “It was touch and go for a while”2:536 hours ago
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Indigenous rights are ‘fundamental’ to Bill C-5: Carney0:429 hours ago
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Federal gov’t response to latest U.S. Tariffs4:2610 hours ago
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Mapping Canada’s strategy to combat U.S. tariffs6:1116 hours ago
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Carney, First Nations leaders to meet amid Bill C-5 tensions1:525 hours ago
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Trump calls MAGA base ‘stupid people’ and gullible ‘weaklings’ over Epstein files1:545 hours ago
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Gaza Humanitarian Foundation blames Hamas for 20+ deaths in crush at aid site1:575 hours ago
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Carney says he still has confidence in public safety minister2:115 hours ago
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Carney unveils new steel tariffs, support for Canada’s industry2:055 hours ago
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Documents exposes security measures for FIFA World Cup in Vancouver1:5321 hours ago
Health and Wellness
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Health Matters: E-scooter injuries on the rise, CIHI report says2:236 hours ago
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Why so many of us are sleep deprived – and how you can fix it6:035 hours ago
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Investigative News
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News Bloopers
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Bloopers: Phil Darlington slips, slides and falls in these Our Winter City outtakes1:3833 months ago