More on Edmonton Trouble Shooter

• The Making of a News Story

  <p>Many viewers are often curious about what we do. How does a news reporter take a story idea, chase it, and get it to air? And how often do story ideas never see the light of day or turn into</p>

  Nov 16, 2012
• What Makes Consumers Walk Out

  <p>Have you ever walked out of a business?  What made you do it?  And more importantly, did you share your frustration with the business? Good businesses who care about customer service are always asking themselves, how can I keep loyal</p>

  Apr 11, 2012
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• Fraud isn’t Sexy

  <p>Fraud is everywhere, so is public information on preventing it.  However, how many people spread this message. Fraud prevention isn't sexy, it isn't trendy, in fact to many it's boring. I like being one of the people who tries to</p>

  Mar 8, 2012
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• Social Media Etiquette

  <p>I understand the role of Facebook, but up until recently Twitter was lost on me.  I just couldn't understand how anyone could share useful information in 140 characters over and over again, and more importantly, who would follow you in order to</p>

  Mar 8, 2012
• Airplane Etiquette 101

  <p>I just returned from a weekend trip to the Okanagan.  My flight home was delayed half an hour, but so were many others...leading to a very full Kelowna departure area.  People were cranky and tired.  Once on the plane, 15</p>

  Jan 23, 2012
• Gift Card Questions

  <p>Easy, flexible and convenient Gift cards are still the number one gift this holiday season. Canadians spend around $6 billion on them annually.    Alberta regulations have done away with expiry dates on gift cards.  They can't expire if they</p>

  Dec 7, 2011
• Refund Racket

  <p>Tis' the season for holiday shopping, and searching for that perfect gift. At times the result isn't so perfect, and friends and family might be looking to return that Santa tie for something more their style. That means as shoppers,</p>

  Dec 7, 2011
• Bottle Depot Accuracy

  <p>As a child, collecting bottles in a bin in the garage was fun   We would carefully sort and load the bottles and cans and drop them off at the small town depot, swarming with wasps in the summer heat. </p>

  Nov 10, 2011
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• Hiring a Babysitter

  <p>The world of babysitting has changed a lot   I started babysitting when I was 12, and was paid $2 an hour no matter how many children I looked after, or what ages they were.  Cooking, doing the dishes, and</p>

  Oct 17, 2011
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• Travel Tips

  <p>I recently returned from a trip to Bonaire. (a tiny island next to Aruba, google it and you won't be disappointed) As I placed my suitcase on the conveyor belt and watched it disappear I was reminded of all the</p>

  Oct 14, 2011