I recently returned from a trip to Bonaire. (a tiny island next to Aruba, google it and you won’t be disappointed) As I placed my suitcase on the conveyor belt and watched it disappear I was reminded of all the complaints I get from consumers whose luggage is lost and never recovered. In some instances travelers claim items are stolen from their suitcases, and bags are heavily damaged.
There are some steps you can take to help protect your luggage.
– Label it. This is the single biggest thing you can do to protect your luggage. Put your name, address and phone number on the outside and INSIDE of the bag. Don’t just rely on tags that easily can be torn off during transport. Keep your contact information current as well. How many times have you moved in the ten years you have owned that suitcase?
– Buy good quality luggage. The bags don’t have to be expensive, but research before buying. Quality and durability is worth it when you will likely use these bags for many years
– Lock it. It slows down thieves, and may make them turn to an easier target. Use TSA Approved locks that can be opened by customs officers without cutting it. The lock will usually have a bar that turns red to show you that someone has opened it and your bag has been checked.
– Strap it. Those colorful straps you see wrapped around bags serve two purposes. If your zipper should break or the bag is damaged, they can help keep your contents and luggage together for a bit longer. The straps that also help identify your luggage amongst the 100 other black bags.
– Check out insurance. Ask your airline about what is covered in the event your bag is lost or damaged. Talk to your home insurance company as well, as some policies may cover items in transit
– Do not pack valuables, documents, jewellry, or electronics in the bags you “check in”. If you read the fine print on the ticket purchase contracts or websites of most airlines, these items are not covered in anyway by them if your bag is lost, or those items go missing. Place these items in your carry on if you have to bring them on your trip.
One more helpful tip that doesn’t relate to lost luggage, but could save you some frustration when you fly. Due to the new baggage restrictions, many airlines are now charging a fee for your second or even ANY checked bag. To avoid paying, many travelers are taking larger carry-ons. Not all overhead compartments are created equal, which means many of these larger bags won’t fit.
You may want to board the plane a little bit sooner these days, because it is first come, first serve on that overhead space. Those who get onto the plane first will fill up those compartments, and by the time you board, there may be room for your suitcase.
Happy Travels Everyone!
Julie Matthews
Global TV Troubleshooter
On twitter @GlobalTshooter
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