Eric Schmitt-Matzen, the man behind the viral story of a Santa granting a final wish to terminally ill boy who apparently died in the man’s arms, is standing behind his claims, despite questions about several facts in the story that have gone unanswered.

Schmitt-Matzen is a professionally trained Santa actor who works about 80 engagements a year as Father Christmas. His wife, Sharon, often plays Mrs. Claus.