OBSI

• Have a complaint with your bank? One agency will now handle them all

  Canadians who need to make a complaint about a banking issue, such as fraud, can now go to a single agency — but only if they've dealt with the bank first.

  Canada

  Nov 1, 2024
  
• Bank security questioned after Alberta small business owner is scammed out of $65K

  An Alberta small business owner is calling on Alberta's largest bank to up its security after she was scammed out of $65,000 and had to fight to get some of it back.

  Consumer

  Dec 11, 2023
  
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• Calgary senior on hook for bounced cheque after online sale gone wrong

  A Calgary senior is warning others after he was left on the hook for a bounced cheque from an online sale gone wrong.

  Consumer

  May 17, 2022
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• Have a complaint against your bank? You may face an uphill battle, watchdog report suggests

  Banks don't make it easy for customers to escalate complaints and the existence of two banking ombuds offices isn't helping, Canada's consumer financial watchdog said.

  Money

  Feb 19, 2020