Dispatch
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STARS helicopter dispatched to Milestone, Sask. following collisionRCMP in Milestone, Sask., reported a serious motor vehicle collision north west of the town that closed the highway Saturday afternoon.CanadaJan 27, 2024
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Brampton family allegedly left waiting for 911 during home invasionPeel Regional Police officials say their emergency line is regularly swamped with non-urgent calls, which hampers the response to actual emergencies. Mark Carcasole reports.CrimeAug 25, 2023
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Winnipeg Fire Paramedic Service opts to provide information on incidents on its websiteChanges are afoot as the city's fire and paramedic service looks to adopt a new resource tool that will provide up-to-date information on ongoing incidents online.CrimeAug 8, 2023
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Family of injured Calgary hockey player outraged after ambulance never arrivesA Calgary family is speaking out after their 14-year-old son was hit while playing hockey and blacked out. They say they waited 45 minutes for an ambulance that never showed up.HealthSep 13, 2022
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Paramedic says Alberta Health Services COVID-19 rule changes put them, colleagues at riskAlberta Health Services has changed COVID-19 protocols for dispatchers and paramedics. As Jackie Wilson reports, one paramedic says the changes put them at risk.CanadaAug 2, 2021
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Southern Alberta first responders shocked after EMS dispatch consolidation“It was shocking actually, that they would just announce it in a public statement rather than consulting with us prior to this."HealthAug 5, 2020
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Fireworks being mistaken for gunshots in EdmontonNumerous calls in less than two weeks had police responding to alleged gunshots, when in fact they were fireworks.Jul 9, 2020
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Vernon RCMP responds to criticism it left seniors home in the lurchVernon Restholm said multiple calls were made to 911 reporting a man with a knife acting aggressively outside.CrimeAug 27, 2019
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Peterborough woman says 911 dispatcher hung up during call about mother’s heart attackA Peterborough woman says a 911 dispatch hung up on her during a call about her mother's heart attack.CanadaMay 11, 2018
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Next-Gen 911 will let people stream, share pictures with dispatchersNextGen 911 will give people the ability to send pictures, videos, and even stream the scene of an incident while on a call with a dispatcher.CanadaMay 3, 2018
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