Connect Care

• Alberta Health Services says network outage was caused by ‘routine maintenance’

  A senior health official said doctors and staff at hospitals had to use paper charts, whiteboards and phone calls to communicate with each other during the network outage.

  Health

  Jan 25, 2023
  
• AHS launches stage 4 of Connect Care in Edmonton, Calgary

  AHS completed its largest launch of Connect Care to date on Saturday and has added more than 23,000 staff and physicians to the provincial clinical information system.

  Canada

  May 28, 2022
  
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• EMS will be diverted from 7 Alberta ERs as Wave 2 of Connect Care launches Saturday

  EMS with non-critical patients will be diverted from seven Alberta emergency departments when Wave 2 of AHS' new electronic health system launches Saturday.

  Health

  Oct 23, 2020
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• COVID-19 delays next phases of Connect Care health system launch in Alberta

  Originally planned for May, the next two stages of the Connect Care rollout won't happen until October and February. They were delayed because of the pandemic.

  Health

  Sep 24, 2020
• Connect Care update: AHS cites ‘significant improvement,’ DynaLIFE wait times going down

  DynaLIFE's CEO estimates 95 per cent of all lab test results have now been sent to the right place. A special team is troubleshooting the remaining five per cent.

  Health

  Nov 23, 2019
• DynaLIFE CEO opens up about benefits of Connect Care and ‘rocky’ launch

  DynaLIFE's CEO said there were two big hurdles with the move to Connect Care, one of which he describes as updating "one of the most complex contact lists anyone could possibly imagine."

  Health

  Nov 13, 2019
• AHS identifies issue that led to lab result delays after Connect Care launch

  After hearing from family doctors who said they weren't receiving lab results since Connect Care launched, Alberta Health Services said Friday it had identified the "e-delivery" issue.

  Health

  Nov 8, 2019
• Edmonton doctor says he hasn’t received lab results since Connect Care launched

  A longtime family physician in Edmonton is raising concerns with the transition to Connect Care and the impact it's having on getting patient lab results.

  Health

  Nov 6, 2019
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• Alberta nurses ‘very stressed’ on Day 3 of Connect Care launch: ‘There’s some issues’

  Nurses at Edmonton hospitals who were first to use the new electronic system, Connect Care, are "very stressed" with the changeover, the union says, but are flagging issues to tech support.

  Health

  Nov 5, 2019
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• New electronic health system Connect Care launches ‘well’ but with ‘anticipated glitches’: AHS

  There were some technical glitches and expected delays at several Edmonton health facilities Sunday as Connect Care launched but overall, officials say the first wave went well.

  Health

  Nov 4, 2019