Cancelled Flight
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Stranded WestJet passengers threaten legal action against airlineDissatisfied WestJet and Swoop passengers are calling on the airlines to compensate them after many travelers were left stranded in Canada and in foreign countries.CanadaMay 24, 2023
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Passengers offered 7.5-hour bus ride after WestJet cancelled flight due to maintenanceWestJet passengers were flightless upon arriving in Calgary going to Regina, and they were asked to take a 7.5-hour bus ride due to aircraft maintenance.CanadaFeb 27, 2023
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Winnipeggers stuck in Mazatlán as cartel violence causes delaysWinnipeg travelers in Mazatlan, Mexico discovered their flights home were cancelled after violence erupted in Sinaloa following the arrest of cartel member Ovidio Guzman.CanadaJan 6, 2023
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N.B. scout group waiting for WestJet reimbursement months after flight'When it’s a non-profit and when it’s coming out of families' pockets, ($3,000 is) actually quite a big chunk of change,' says a Moncton Scoutmaster of unexpected travel costs.CanadaNov 1, 2022
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2 years later, WestJet refunds London, Ont. woman for cancelled flightThe flight was cancelled out due to circumstances surrounding the COVID-19 pandemic, but for two years, WestJet refused to provide a refund.ConsumerMay 6, 2022
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Calgary newlyweds question airline’s cancellation and compensation policyA Calgary couple is upset over an airline's cancellation policy during COVID-19. However, Canadian airlines do not have to offer refunds; just credit.CanadaApr 27, 2020
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How big financial institutions are responding to airline passengers seeking COVID-19 refundsAirline passengers who are hoping for a refund for cancelled flights impacted by COVID-19 can request a chargeback on their credit card, but it may not be easy.ConsumerApr 18, 2020
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Cancelling travel over coronavirus? Why a flight refund isn’t guaranteedGlobal News consumer reporter Sean O’Shea says only one type of travel insurance will guarantee your money back.LifestyleMar 3, 2020
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