The Workers' Compensation Board of Alberta has received 3,209 COVID-19 claims since the pandemic started.

Instead of decision-making that focuses on helping people with their injuries, illnesses or concerns, the system currently focuses on "efficient management of claims," read the review.

An midway update on the review into the Alberta Workers' Compensation Board found people appreciate it exists, but there is big room for improvement in a system described by some as "disrespectful" and "dehumanizing."