airlines

• Pandemic travel credits expiring: What are the rules?

  The rules governing travel credits vary from province to province.

  Consumer

  Jan 16
  
• Thousands of U.S. flights cancelled as winter storm hits mid-Atlantic

  More than 3,000 U.S. flights and about 4,700 worldwide were canceled by late afternoon Monday on the East Coast, according to tracking service FlightAware.

  World

  Jan 3
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• WestJet cancels 15% of flights amid Omicron COVID-19 staff shortage

  Westjet is consolidating approximately 15 per cent of scheduled flights through to Jan. 31, 2022 due to the accelerating impact of Omicron.

  Canada

  Dec 30, 2021
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• Hours on hold. No customer support. WestJet passenger voices frustration after itinerary change

  Consumer Matters reached out to WestJet about this case and also asked about the litany of customer service complaints directed at the airline.

  Consumer

  Dec 6, 2021
• Flair Airlines to add routes between Winnipeg and Regina, Saskatoon in 2022

  Flair Airlines is continuing to grow its schedule for next year with the addition of new routes between Winnipeg and Regina as well as Winnipeg and Saskatoon.

  Canada

  Oct 28, 2021
• Flair Airlines expands fleet, adds 14 new routes in Canada and U.S.

  Flair will launch service this spring to new destinations including San Francisco, Nashville and Denver, as well as service between Toronto and Victoria and to Comox, B.C.

  Consumer

  Oct 19, 2021
• 16 European airlines to refund passengers for COVID-19 cancelled flights

  European Union transport chief Adina Valean also welcomed the agreement, adding that it will restore trust between passengers and airlines.

  World

  Sep 30, 2021
• U.S. flight attendants facing high frequency of unruly passengers, survey finds

  Some said they were cursed or yelled at, and some said they were followed through the airport and harassed after the flight ended, according to a union that carried the survey.

  Economy

  Jul 29, 2021
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• WestJet signs code-share agreement with KLM

  WestJet Airlines has expanded an existing code-share agreement with KLM Royal Dutch Airlines.

  Money

  Jul 26, 2021
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• Canada’s airline industry is planning restart ‘in a vacuum’ as it awaits federal guidance

  With climbing vaccination rates and a modest improvement in the COVID-19 situation, Canada's airlines are looking for some certainty from the federal government.

  Economy

  Jul 3, 2021