Airline Passenger Rights

• What to know about airline strikes when you’ve got a flight booked

  Fears of a strike over the Canada Day long weekend prompted WestJet to cancel dozens of flights, affecting thousands of customers. Here's what they should know.

  Consumer

  Jun 27, 2024
  
• After Sunwing halts Saskatchewan service, some stranded passengers may return via Edmonton

  The ripple effect of flight cancellations and lengthy delays continues to strand Canadian travellers and cause issues for airline Sunwing.

  Canada

  Dec 30, 2022
  
• Advertisement
• This Ontario man was promised a refund — then Sunwing changed its policy

  OJ Sidor was told he would get a full cash refund for his trip cancelled due to COVID-19. But Sunwing says it had to 'adjust' its policy.

  Money

  Jul 18, 2020
• Advertisement
• What should be in new air passenger bill of rights? Government launching consultations

  Canadians can now weigh in on what they want to see in an air passenger bill of rights.

  Commentary

  May 28, 2018
• WestJet strike: If it happens, here are your options

  You'll probably get a refund. Whether you'll get anything more in compensation depends on where you're flying.

  Money

  May 22, 2018
• AMA says it will be part of consultations for new airline passenger bill of rights

  The Alberta Motor Association will be a part of the consultations in 2018 on the new airline passenger bill of rights.

  Canada

  Jun 10, 2017
• Ottawa plans consultations for passenger bill of rights

  Canadians will soon have their say on the future of airline passenger rights with the Canadian Transportation Agency planning broad public consultations on new regulations.

  Canada

  Jun 7, 2017
• ‘United Breaks Guitars’ singer says airline passenger bill of rights signals positive direction

  A Halifax man whose YouTube video about his customer experience with United Airlines in 2009 went viral says the recently proposed passenger bill of rights is a move "in the right direction."

  Canada

  May 16, 2017
• Advertisement
• Proposed airline passenger rights won’t mean an end to overbooking: experts

  Flights will still be overbooked, but passengers might get better compensation if newly-proposed rules on air travel go through.

  Consumer

  May 16, 2017