AirCanada

• B.C. couple’s dream vacation ruined after Air Canada refuses to take bags off flight

  The couple says one bag never left Vancouver and the other three arrived at their home 24 days later with tags indicating their luggage had flown to Mongolia without them.

  Consumer

  Sep 28, 2023
  
• Air Canada customer promised refund after double charge for airline tickets

  An Air Canada customer who says she was charged twice for a round trip to the Philippines says the airline has now promised to refund her over $5,000.

  Consumer

  Jun 29, 2023
  
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• Air Canada customer outraged after charged twice on credit card for airline tickets

  Back in May, the Surrey resident booked two round-trip flights to the Philippines for her and her husband. She was also planning on traveling with their dog, Maki.

  Consumer

  Jun 15, 2023
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• Air Canada customer finally receives luggage after AirTag tracks international journey

  "So frustrating knowing exactly where my bag was and that probably added to a lot of the angst I felt over that 45-day period,” Paul Kliffer told Consumer Matters.

  Consumer

  Jan 19, 2023
• Air Canada customer battles airline after AirTag tracks missing bag stuck over 8,000 km away

  After hearing numerous reports of airlines losing luggage, the couple invested in an Apple AirTag - a wireless tracking device that can attach to several items, including bags.  

  Consumer

  Jan 11, 2023
• Air Canada passenger’s bag arrives destroyed. A nightmare followed

  President of the Air Passenger Rights advocacy group Gabor Lukacs said Wolk’s case is a clear violation of the law and passengers need to stand their ground.

  Consumer

  Oct 3, 2022
• Canadian airlines cancel hundreds of flights as hopes fade for spike in demand

  Air Canada and WestJet have cancelled at least 439 flights so far this month, according to figures from flight data firm Cirium.

  Canada

  Sep 18, 2020
• Air Canada offers to buy back Aeroplan, part of a $2.25 billion bid

  Air Canada, Toronto-Dominion Bank, CIBC and Visa Canada want to buy the loyalty business from Aeroplan's parent company Aimia.

  Canada

  Jul 25, 2018
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• Does holiday ‘sadvertising’ work on you?

  Does advertising that tugs at the heartstrings make you more likely to use a company's services? Air Canada and WestJet have both released tear-jerking, holiday-themed videos that have been referred to as 'sadvertising.'

  Canada

  Dec 4, 2014