Air Passenger Bill Of Rights
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WestJet says third parties should share compensation costs after flight delaysWestJet CEO Alexis von Hoensbroech says airlines aren't at fault if a passenger's flight is held up by a backlog at customs or baggage handling.CanadaApr 12, 2023
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Canada’s air passenger rights will get overhaul to tackle denied claims: ministerTransport Minister Omar Alghabra says an overhaul of Canada's passenger rights bill is set to be tabled in Parliament this spring.ConsumerMar 14, 2023
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As flight delays continue, here’s what to know about compensationBoth Air Canada and WestJet are citing staffing shortages as a safety issue, which the Canadian Transportation Agency has disputed as valid under compensation rules.CanadaAug 8, 2022
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Changes to air passengers’ rights are now in effect. Here’s what you should knowThe second phase of air passenger protections from the Federal government are now in effect in Canada -- just in time for holiday travel.WorldDec 15, 2019
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Canada readies 2nd phase of air passenger rights as holiday travel season loomsThis is the second phase of passenger-rights rules. The first ones landed in mid-July.CanadaDec 13, 2019
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Payouts for flight delays coming soon to Canada: Here’s what to knowWhile the changes are coming Dec. 15, protections already exist for Canadians flying abroad.CanadaNov 25, 2019
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Vegas vacation ends in nightmare for London couple after Swoop cancels flight homeA London, Ont., couple was left stranded in Las Vegas, Nev., after they say the airline offered to rebook their flight one week later.CanadaNov 15, 2019
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Edmonton couple receives $1,800 from WestJet after filing complaint under new passenger rights rulesAn Edmonton couple that says they were bumped off a flight for their honeymoon in July has now been compensated by WestJet for the inconvenience and says Canada's new Air Passenger Protection Regulations helped them address the problem.ConsumerSep 20, 2019
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Canadian airlines hit with $45K in fines in first crackdown under passenger bill of rightsWestJet, Air Canada, Porter Airlines and Air Transat were all hit with penalties in August.CanadaSep 5, 2019
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Hundreds of Toronto-bound passengers stranded on tarmac in Rome for hoursAccording to one passenger rights advocate, the situation could have been avoided with more effective regulations.ConsumerJul 31, 2019
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