TD Bank says ‘issue’ is causing some direct deposit delays in Canada

Direct deposit payments to some TD Bank customers have been delayed Friday due to a known issue, the bank told Global News.

“We’re aware of an issue causing delayed direct deposit payments to some customers,” said a TD Bank spokesperson in an emailed statement Friday morning.

“We apologize for the inconvenience and are working to resolve the issue as quickly as possible. We thank our customers for their patience and understanding.”

1:43 Why short-sellers are taking aim at TD Bank

The spokesperson added in a follow-up statement that any fees charged to customers as a result of missed direct deposits will be refunded after the issue is resolved.

TD responded to a customer inquiry noting the issue on Twitter Friday, saying that its “support teams are engaged and are investigating the issue.”

Get weekly money news

Get expert insights, Q&A on markets, housing, inflation, and personal finance information delivered to you every Saturday.

Sign up for weekly money newsletter Sign Up

By providing your email address, you have read and agree to Global News' Terms and Conditions and Privacy Policy.

“Please continue to monitor your accounts,” TD said in a tweet.