Police in Ontario are asking Android phone users to check their emergency settings after seeing an increase in 9-1-1 hang-ups.
In a tweet at around 6:50 p.m. Friday, Ontario Provincial Police said the force’s communications centres have seen a “significant increase” in 9-1-1 hang-ups.
“This may be linked to an Android update which turned on Emergency SOS,” the tweet read. “You could easily dial 9-1-1 without knowing.”
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Police asked Android users to “please, check your phone” to ensure emergency lines are “available for life-threatening emergencies.”
The tweet offered instructions on how to deactivate the feature.
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