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Data shows Alberta’s emergency medical services in crisis: NDP

Click to play video: 'Alberta EMS union says system on verge of collapse'
Alberta EMS union says system on verge of collapse
WATCH (May 10): The union that represents thousands of health-care workers across Alberta is speaking out over what it says is a lack of staff. As Sarah Offin reports, the union says it’s an increasingly desperate situation. – May 10, 2022

Alberta’s Opposition says new data shows health care is in crisis because of long wait times.

The Alberta Health Services Emergency Medical Services quarterly dashboard from early April shows ambulance response times in urban areas progressively worsened in the past year.

“We’ve seen more and more indications that our entire health-care system is under extreme stress due to the mismanagement by the UCP,” NDP Leader Rachel Notley said Wednesday during a news conference.

In the past week, there have been reports of ambulances lined up outside hospitals, surgeries diverted and long wait times at children’s hospitals in Calgary and Edmonton.

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“As a parent, it’s painful to see families put through this stress on top of caring for a sick child,” Notley said.

“These are all symptoms of a health-care system that is itself very sick and in a deep crisis.”

One of the most visible symptoms, she said, is the effect on ambulance service and staff.

“They tell me they are worked to exhaustion. They are burned out.”

Click to play video: 'Alberta EMS demand at historic high, according to chief paramedic'
Alberta EMS demand at historic high, according to chief paramedic

Mike Parker, a paramedic who is the president of the Health Sciences Association of Alberta, said staff are burning out and ending their careers early.

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“The first step is to ensure that our front-line workers stay,” he said.

Parker said more workers are needed, something which could be solved immediately by making casual paramedics full time.

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Education Minister Adriana LaGrange, filling in for Health Minster Jason Copping in the legislature, said Alberta’s challenges resemble those across Canada. The government is investing more money to expand capacity and improve wait times, she said.

“Every province is seeing this kind of pressure. It’s normal after two years of a pandemic,” said LaGrange.

“(Alberta Health Services) has 230 more paramedics working today than they did two years ago, and Budget 2022 has increased an additional $64 million to help ease system pressures and make sure (paramedics) are more responsive to their communities.”

Notley replied: “Those new positions are casual, not full time — a big difference — and (LaGrange) should know it.”

Click to play video: 'COVID-19 calls swamping Alberta EMS response prompts government action'
COVID-19 calls swamping Alberta EMS response prompts government action

 

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In a tweet on Monday, the HSAA reported that 40 emergency calls in Calgary were waiting for an ambulance to be dispatched on May 3, which prompted union staff to issue a “deep red alert” for the area.

Typically, red alerts are issued when there are no ambulances within a jurisdiction able to respond to emergency calls or for incidents that can potentially overwhelm local hospitals.

Parker said the situation is so dire that paramedics are running out of ways to describe the situation. Red alerts used to be extremely rare but now they’re becoming more common and more intense. Deep red alerts were unheard of until now.

“Communication teams are disconnecting and hanging up on people to get to the next call because it is so intense… the fact that there are 40 calls waiting tells you what’s going on (in EMS),” Parker told 770 CHQR on Monday.

“We’re on our knees and something has to give.”

— With files from Paula Tran, 770 CHQR and Dean Bennett, The Canadian Press

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